Excellent, serene and very enjoyable.
We enjoyed our stay very much, and the staff were friendly and always willing to assist. Breakfast was great, and the atmosphere was also very good, which allowed us to unwind. My only issue was the second TV in the family room was not available. There were times when my son and we clashed over what to watch, and when we opted to go out, he stayed in to watch some TV without us, which was not ideal. I believe if you offer this service and have the TV available, then it should be working and accessible, as this is a service included in the total package. Otherwise, we thoroughly enjoyed our stay and will be back sometime.
Dear Claire,
Thank you for your kind words, despite the oversight in maintenance which was an inconvenience for your family. I am truly embarrassed by this, and while my team advised they ran into a software compatibility problem with this TV and could not find a technician in the peak holiday time to fix it, this is totally unacceptable. Thank you for bringing it to my attention. Please accept the first day of your next visit to Albatross as a gift, and I hope we will be allowed the opportunity to make this right for you. I wish you all the best for 2024 and hope to welcome you back soon. Best Regards, Leonie.
Liewe Claire,
Dankie vir jou vriendelike woorde, ten spyte van die toesig oor onderhoud wat 'n ongerief vir jou gesin was. Ek is werklik verleë hieroor, en hoewel my span aangeraai het dat hulle 'n sagteware-versoenbaarheidsprobleem met hierdie TV ondervind het en nie 'n tegnikus in die piekvakansietyd kon kry om dit reg te stel nie, is dit heeltemal onaanvaarbaar. Dankie dat jy dit onder my aandag gebring het. Aanvaar asseblief die eerste dag van jou volgende besoek aan Albatros as geskenk, en ek hoop ons sal die geleentheid gegun word om dit vir jou reg te maak. Ek wens jou alles van die beste toe vir 2024 en hoop om jou binnekort terug te verwelkom. Beste groete, Leonie.
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Truda E
1 night stay ⋅ With partner
5.0
Feb 2022
Our visit was fantastic.
Breakfast was 100%. Hostess was so nice and good. Will definitely stay there again.
Ons kuier was fantasties.
Ontbyt was 100%. Gasvrou was so gaaf en goed. Sal beslis weer daar gaan bly.
This review has been automatically translated using Google.
Address: 9 Jutten Street, Langebaan, 7354, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAfdb4709d642db863de73e403fba7342ba95e6bddf3b5f62702f2ab5f14a2c521227fcf314026ffb82a29d38f300d3dafd454?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
From R2 000 per night, for 2 ppl
35159 Jutten StreetLangebaan7354Western Cape021 201 890114:00-19:0011:00-33.08663634013618.0361612