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Dolphin Whisper Premier House

5 reviews
Self Catering

Reviews

4/ 5

Based on 5 reviews

Very Good
Cleanliness
4.4
Location
4.4
Value for money
3.4
Service
3.8
Safety
4.0
Schalk V
Short stay ⋅ Large group
2.2
Apr 2024

Unpleasant. Poor braai facilities, no TV. Have to pay R100 extra for it per day. Bathroom floods when it rains. Unsafe. Have to drive around to get behind the drive to drop off keys. 2 toilet rolls for an 8-sleeper unit. Cold water.

Onaangenaam. Swak braaigeriewe, geen TV. Moet R100 ekstra betaal vir dit per dag. Badkamer vloed as dit reën. Onveilig. Moet rondry om agter die bestuur te gaan om sleutels af te laai. 2 toiletrulle vir 'n 8-slaap-eenheid. Koue water.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
2.0
Location
3.0
Safety
1.0
Value for money
1.0
Lihanna
Dolphin Whisper Premier House

Dear Schalk, Thank you very much for your feedback, we really appreciate it, and also for your support. The braai you used on the porch was built for people in a wheelchair (place bought that way), I assume it was because of the rain that you didn't use the braai outside. It was said with booking that TV is not on, and we turn it on specially when customers check in, this is due to poor reception of TV without DSTV (Holiday Package). Assume you felt unsafe, because you were told in advance that you just need to be alert at all times due to the times our country is currently in, that's why we have an alarm system connected with security company with panic button, and a security officer who is on site is full time. Said sorry about key, son said about flashlights, but neglected to say to leave key with security guard or drop in mailbox at guest house when leaving as we attend church on Sundays. It is also said on booking that toilet paper is only put in on arrival (it is a self catering house) but don't mind providing extra, as also mentioned to son, we are a phone call away if anything is required. Have to apologize about water in bathroom, will check, maybe pipe or water pushing up due to awful lot of rain. Love, Staff

Beste Schalk, Baie dankie vir u terugvoer, ons waardeer dit opreg, en ook vir julle ondersteuning. Die braai wat julle gebruik het op stoep is gebou vir persone in rolstoel (plek so gekoop), neem aan was agv die reën dat julle nie buite braai gebruik het nie. Daar is met bespreking gesê dat TV nie aan is, en ons dit spesiaal aanskakel wanner kliënte inboek, dit is agv swak opvangs van TV sonder DSTV (Holiday Package). Neem aan u het onveilig gevoel, omdat vooraf gesê is dat u net te alle tye moet waaksaam wees agv die tye waarin ons land tans is, daarom het ons 'n alarmstelsel wat met sekuriteitsmaatskappy gekoppel is met paniek knoppie, en 'n sekuriteitsbeampte wat op perseel is voltyds. Het jammer gesê ivm sleutel, het seun gesë ivm met flitse, maar nagelaat om te sê om sleutel by sekuriteitswag te los of af te gee in posbus by gaste huis wanneer vertrek aangesien ons kerk bywoon op Sondae. Daar word ook gesê met bespreking dat toiletpapier slegs met aankoms ingesit word (dit is 'n self-sorg huis), maar gee nie om om ekstra te verskaf, soos ook genoem aan seun, ons is 'n oproep ver indien enigeiets verlang. Moet verskoning oor water in badkamer vra, sal nagaan, dalk pyp of water wat opstoot agv vreeslike baie reën. Liefde, Personeel

This review has been automatically translated using Google.
Jacqueline F
Short stay ⋅ Family with teenagers
5.0
Oct 2023

Lovely old house for the larger family in a very quiet part of town. Lovely old house in a quiet part of town with all available amenities. Some of the photos are no longer exactly how the house is furnished. It met our expectations and was sufficient for the stay we wanted.

Heerlike ou huis vir die groter gesin in 'n baie stil deel van die dorp. Heerlike ou huis in 'n stil deel van die dorp met alle beskikbare geriewe. Van die foto's is nie meer presies soos die huis ingerig nie. Dit het voldoen aan ons verwagtinge en was voldoende vir die verblyf wat ons wou hê.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Lihanna
Dolphin Whisper Premier House

Dear Jacqueline, Thank you very much for your feedback, we really appreciate it. Thank you so much for your support and for being such beautiful people. Trust us we will see you again. Love, Lihanna Greeff

Beste Jacqueline, baie dankie vir jul terugvoer, ons waardeer dit opreg. Baie dankie vir julle ondersteuning en dat julle sulke pragtige mense is. Vertrou ons sal julle weer sien. Liefde, Lihanna Greeff

This review has been automatically translated using Google.
Vanessa S
Short stay ⋅ Family with teenagers
5.0
Jan 2020

Very rejuvenating. We had a very peaceful stay in Cullinan, lovely restaurants and things to do. Dolphin Whisper Guest House was fabulous Lihanna and Fanie are the perfect hosts and did everything possible to ensure our comfort.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Magda D
1 night stay
4.6
Jan 2016

Very peaceful and unique. Dolphin Whisper Premier House is a historic house that offers everything for self-catering. We thoroughly enjoyed our stay!

Baie rustig en uniek. Dolphin Whisper Premier House is 'n geskiedkundige huis wat alles bied vir selfsorg. Ons het ons verblyf terdeë geniet!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Lihanna
Dolphin Whisper Premier House

Thank you very much, Magda You were very good clients who looked after our old house very well. Good luck to you going forward

Baie Dankie, Magda Julle was baie goeie kliente wat ons ou huisie baie mooi opgepas het. Voorspoed vir julle voorentoe

This review has been automatically translated using Google.
Deon B
1 night stay ⋅ With friends
3.2
Aug 2016

Dusty floors, lack cutlery and did not feel at home. See rating.

Stowwerige vloere, gebrek aan eetgerei en glad nie tuis gevoel nie. Sien die sterre.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
2.0
Lihanna
Dolphin Whisper Premier House

Good day Deon, Thank you very much for your feedback, we really appreciate it, we take all feedback positively to constantly improve ourselves. I would appreciate it if you could maybe send us a suggested list on our email for the shortage of cutlery as no one has mentioned it to us before. I am also sorry if you did not feel welcome, would also like to hear from you what made you feel that way. Regarding the dustiness, we know it's August and dry with wind, but that's not an excuse, we'll pay more attention to it now. Thank you very much again for your support and feedback, we look forward to your email, and your Deposit becomes DV. pay back today Regards, Lihanna Greeff

Goeie Dag Deoen, Baie dankie vir jou terugvoer, ons waardeer dit opreg, ons neem alle kommetaar positief om onsself gedurig te verbeter. Ek sal waardeer as jy dalk vir ons 'n voorgestelde lysie kan stuur op ons e-pos vir die tekort aan eetgerei, aangesien niemand dit voorheen aan ons genoem het nie. Ook is ek jammer as julle nie welkom gevoel het nie, sal ook by jou wil hoor wat het julle so laat voel. Aangaande die stowwerigheid, weet ons dit is Augustus en droog met wind, maar dit is nie 'n verskoning nie, ons sal nou meer deeglikker daarop let. Nogmaal baie dankie vir julle ondersteuning en terugvoer, ons kyk uit vir jou e-pos, en jou Deposito word DV. terugbetaal vandag. Groete, Lihanna Greeff

This review has been automatically translated using Google.

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4.4/5

Lihanna Verified

Properties 2

Reviews 60

On LekkeSlaap 10 years

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5 reviews
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  • Capacity: 10 people
    9 adults, 1 infant
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 11:00
  • Address: 16 Park Street, Cullinan, Pretoria, 1000, Gauteng
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDRhZjAyNTAwLTgzZDgtNDZmZC05ZGZlLTg3ZGU3YzA4ZDFmMA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 600 per night (sleeps 10) 5 5 1 4 16 Park Street Cullinan 1000 Gauteng 021 201 8901 14:00-18:00 11:00 -25.668215197012 28.516583115205
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