High Strand 38

1 review

Self Catering

Reviews

2.8/ 5

Based on 1 review

Cleanliness

1.0

Location

5.0

Value for money

3.0

Service

1.0

Safety

4.0

Pascal C

Short stay ⋅ With friends

2.8

Sep 2025

Not great. The management is clearly not handling this property well. The apartment had not been checked before our arrival. Firstly, the remote for the main gate and garage was not working. The kitchen was filthy, with dirty pans found in the cupboard, and the fridge was off and smelled terrible, with dirt and blood residue present. Countertops were covered in grease. The representative said they would deal with all issues as soon as possible. This only happened the following afternoon after multiple phone calls. Parking is challenging, only suitable for small cars.

Cleanliness

1.0

Service

1.0

Location

5.0

Safety

4.0

Value for money

3.0

View host response

FZP/CTHA

High Strand 38

Thank you for your feedback. We sincerely apologise that the apartment was not up to standard upon your arrival. An additional cleaning was arranged during your stay as soon as possible, and a gift package was provided as a gesture of our apology for the inconvenience. Please be assured this matter is being addressed internally to prevent it from happening again. We do hope to welcome you back in the future so you can enjoy a much better experience with us.