Thank you for your feedback and for highlighting both the positives and areas where we can improve. I'm glad you enjoyed the location and appreciated the daily cleaning service — we do take pride in keeping the home welcoming and well maintained.
Regarding your concerns: I’d like to clarify that while the house can indeed get warm in summer, a fan is available for every bedroom upon request. I’m sorry if this wasn’t clearly communicated during your stay — I’ll be sure to make this information more accessible for future guests.
As for load shedding, our backup power system is currently connected to the lighting but does not support larger appliances. We're continuously reviewing ways to expand this system and improve the overall experience during outages.
Your feedback on the finer details is appreciated, and we’re taking it seriously as we continue to refine the guest experience. Thank you again for staying with us, and we hope to welcome you back in the future under even better conditions.
Warm regards,