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Melrose Hideout

Reviews

4/ 5

Based on 18 reviews

Very Good

Cleanliness
4.2
Location
4.2
Value for money
3.9
Service
3.9
Safety
4.1
Luke P
1 night stay Individual traveller
5.0
Mar 2025

Peaceful. Wonderful service, wonderful room. Couldn't find something wrong if I tried.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Sophie
Melrose Hideout
Thank you so much for your kind words! We’re thrilled to hear that you had such a peaceful and wonderful experience with us. Your satisfaction means the world to our team, and we truly appreciate your support. We look forward to welcoming you back again soon!

Riana R
1 night stay With friends
4.6
Oct 2025

Very fast, but it was nice. The area is very quiet. It was nice. Thank you very much. Maybe they could just check the aircon, it wasn't working. Maybe they could just add milk to the coffee and tea, that would be nice.

Baie vinnig, maar dit was lekker. Die area is baie stil. Dit was lekker. Baie dankie. Hulle kan dalk net na die aircon kyk, hy het nie gewerk nie. Dalk kan hulle ook net melk by die koffie en tee sit, dit sal lekker wees.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Sophie
Melrose Hideout
Thank you so much for your kind feedback! We’re delighted to hear you enjoyed your stay and appreciated the peaceful surroundings. We’ve checked the aircon, and it’s working — it may just not have been set correctly at the time. We’ll also ensure milk is available with the coffee and tea going forward. Your suggestions are greatly appreciated, and we look forward to hosting you again soon.

Ilze L
1 night stay With partner
4.6
Apr 2025

Value for money. Interesting getting there with Google Maps. Safe and clean. Basics. Drywall walls.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Sophie
Melrose Hideout
Thank you so much for your feedback! We’re glad you found the place safe, clean, and good value for money. We appreciate your mention of the basics being covered, and we’re always working to improve the overall experience. If there’s anything we can do to make your next stay even better, we’d love to hear your suggestions. Hope to host you again soon.

Julia Motladile N
1 night stay With friends
4.4
Mar 2025

It was good but they didn't offer the breakfast as they mentioned. Was fabulous but didn't get my breakfast as they mentioned.

Cleanliness
5.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
5.0

Adriaan C
1 night stay On business
4.2
Jul 2025

Just a place to sleep. Don't expect anything more. Google Maps couldn't take me to the entrance because the public road was permanently blocked. Had to detour a few blocks which wasn't easy. No tea or coffee facilities.

Net 'n slaapplek. Moet niks meer verwag nie. Google Maps kon my nie na die ingang neem omdat die openbare pad permanent afgesper is. Moes 'n paar blokke ompad ry wat nie eenvoudig was nie. Geen tee of koffie geriewe.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Anonymous Guest
1 night stay With partner
3.6
Aug 2025

Cleanliness
4.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
3.0

Era J
1 night stay On business
3.6
Aug 2025

Not up to standard. This is not a place I am used to finding on the website. The place needs to be painted, you have to stand on a chair to turn on the TV on the wall, above the TV. Although the room was very clean, the place is a bit neglected. No coffee or glasses in the room. The main gate has to be pushed open by a person who is not there. The entrance is across from a "very" busy park and not in a 'boomed-off' area as indicated on maps. The reception was very friendly and helpful - full marks to her.

Nie op standaard nie. Hierdie is nie 'n plek wat ek gewoond is om op die webtuiste te kry nie. Die plek moet uitgeverf word, jy moet op stoel staan om die TV by die muur, bo die TV aan te sit. Alhoewel die kamer baie skoon was, is die plek bietjie verwaarloos. Geen koffie of glase in die kamer nie. Die hoofhek moet oopgestoot word deur 'n persoon wat nie daar is nie. Die ingang is oorkant 'n "baie" besige parkie en nie in 'boomed-off' area soos dit op maps aangewys is nie. Die ontvangs was vreeslik vriendelik en hulpvaardig - vol punte vir haar.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
5.0
Location
3.0
Safety
2.0
Value for money
5.0
Sophie
Melrose Hideout
Thank you for your feedback. We’re glad you found the room clean and that you enjoyed the friendly reception. We do wish to clarify a few points: our property is well-maintained and monitored with cameras for guest safety. The TV works well and is positioned for convenience, though we’re always happy to assist with setup if needed. While we provide tea in the rooms, coffee is also available on request at any time. The entrance gate is secure, and our team is always ready to assist guests with access. We appreciate your comments and will continue striving to make every guest’s stay as comfortable as possible.

Mia A
Short stay With partner
3.4
Apr 2025

Tidy. We had a lovely time. The place is neat and located in a safe area, and also close to shopping centres. The room was neatly decorated and very clean. We also booked a full body massage and that was the highlight and was absolutely fantastic – professional, relaxing and just what we needed. Breakfast was only served ice cold and drinks on the menu were not available. I would also recommend them.

Netjies. Ons het ’n heerlike tyd gehad. Die plek is netjies en geleë in ’n veilige area, en ook naby winkelsentrums. Die kamer was netjies ingerig en mooi skoon. Ons het ook ’n vollyfmassering bespreek en dit was die hoogtepunt en was absoluut fantasties – professioneel, ontspannend en net wat ons nodig gehad het. Ontbyt was net yskoud bedien en drankies op die menu was nie beskikbaar nie. Verder sou ek hulle ook aanbeveel.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
4.0
Sophie
Melrose Hideout
Good day Thank you so much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay, found the location convenient, and the room clean and comfortable. It’s also wonderful to know that the full-body massage was a highlight for you – our team will be thrilled to hear your compliments. We sincerely apologise that the breakfast and beverage options did not meet your expectations. Your feedback is valuable, and we are already working on improving these areas to provide a more satisfying experience next time. Thank you once again for your recommendation. We truly appreciate your support and look forward to welcoming you back in the near future. Warm regards,

Gerrit D
1 night stay On business
4.6
Nov 2024

Perfect for what I needed - safe, ideal location. Exactly what I need for overnight. Two items that need attention: 1. No holding water at sink. 2. No table next to the sink for bathing things such as brushes, toothbrushes, razors - so have to sit on the floor.

Perfek vir wat ek nodig het - veilig, ideale ligging. Presies wat ek nodig het vir oornag. Twee items wat aandag kort: 1. Geen hou water by wasbak. 2. Geen tafel langs wasbak vir badmaker goed soos borsel, tandeborsel, skeergoed - so moet dan op die grond sit.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Manuel D
1 night stay With partner
3.0
Nov 2024

Staff was friendly but it's not worth its price. The lady at reception was friendly. The room was neat, but it is not convenient for older persons. There were also no suitable TV channels. There wasn't even coffee etc. not in the room. There was no water in the cold tap in the bathroom by the sink. I reported it, but no attention was given.

Personeel was vriendelik, maar dit is nie sy prys werd nie. Die dame by ontvangs was vriendelik. Die kamer was netjies, maar dit is nie gerieflik vir ouer persone nie. Daar was ook nie geskikte TV-kanale nie. Daar was nie eers koffie ens. in die kamer nie. Daar was nie water in die koue kraan in die badkamer by die wasbakkie nie. Ek het dit gerapporteer, maar daar was nie aandag aangegee nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
2.0
Sophie
Melrose Hideout

Hello Sir, Thank you for visiting Melrose Hideout. We apologize for the shortcomings during your stay. We have quality beds and our mattresses are foam material for a client's comfortable sleep. The TV is open view, the channels were default. The sink also had cold water, it was opened when you reported it. We also have coffee facilities for our guests and everything is provided in the room. We apologize for the inconvenience and would like to offer you another room for your next stay for your convenience that we offer here at Melrose Hideout. Thank you.

Hallo meneer, dankie dat u Melrose Hideout besoek het. Ons vra om verskoning vir die tekortkominge tydens u verblyf. Ons het kwaliteit beddens en ons matrasse is skuimmateriaal vir 'n kliënt se gemaklike slaap. Die TV is oop sig, die kanale was verstek. Die wasbak het ook koue water gehad, dit is oopgemaak toe u dit aangemeld het. Ons het ook koffiegeriewe vir ons gaste en alles word in die kamer voorsien. Ons vra om verskoning vir die ongemak en ons wil u graag nog 'n kamer aanbied vir u volgende verblyf vir u gemak wat ons hier by Melrose Hideout bied. Dankie.

This review has been automatically translated using Google.

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4/5

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Properties 5

Reviews 20

On LekkeSlaap 3 years

From
R 800
per night (sleeps 2)

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From R 800
per night (sleeps 2)
From
R 800
per night (sleeps 2)
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 15 people
  • No children under 1
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 2 Ladbrook Lane, Melrose Arch, Johannesburg, 2001, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8bc9f2498979e5baad783181e939ca759d65c38bec7535431d28bbcde1c85d3387748179f641104243398b1ab79e17df0967?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R800 per night (sleeps 2) 18 5 1 4 2 Ladbrook Lane Melrose Arch 2001 Gauteng 021 201 8901 14:00-00:00 10:00 -26.127699419445 28.066429439881

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