Mitford-on-Sea Dela

3 reviews

B&B

Reviews

3.4/ 5

Based on 3 reviews

Cleanliness

3.0

Location

4.7

Value for money

2.7

Service

2.3

Safety

4.3

Lynette R

Short stay ⋅ With partner

3.4

May 2025

Great location but never going back. The location was great. Meet and greet was non-existent, communication only via WhatsApp. The most disgusting thing about the room is the kitchen basin emptied straight into the shower. The salty restaurant hostess made up for a lot; wow, what a great asset for them. TV channels just not working, only sport.

Cleanliness

3.0

Service

1.0

Location

5.0

Safety

5.0

Value for money

3.0

Room stayed in

Mitford-on-Sea Dela

View host response

Rosalynd

Mitford-on-Sea Dela

Hallo Lynette, Thank you for your review. I'm very concerned to hear about your underwhelming visit - particularly the three specifics you mention. Firstly, we have a housekeeper/representative on site, so I am shocked to hear that you were not met. Issues with the basin drain have not been mentioned to us, so we need to investigate and rectify. The DStv package that we have installed is the hotel package, which includes most sport channels, as well as several movie and other channels - so this will have to be investigated as well. We are very sorry that we fell short of your expectations. Kind regards, Rosalynd

Michael D

Long stay ⋅ Family with teenagers

3.0

Jan 2024

Overpriced for what we got but the view was good. The explanation of there being a lounge area with 2 couches is a lie. There is no lounge and there are no couches. The photos show one thing and the write up says another. When I discussed it with the owner, they said on this platform they can't word it that their 2 units are different, so they just put one explanation. When I said that's not good enough, they said, 'Well, I can't do anything about it now.' Another thing that was well below standard was the size and the quality of the mattress in the main bedroom. I looked at other units that were open in the building and all the mattresses were nearly double the thickness. You wake up daily with back pain. There is a health and safety issue in the bedroom where the plugs are fitted in double adapters with WiFi, TV, DSTV, inverter, and kettle all on the same setup. If you just bump something, the WiFi stops working and the speed was far too slow. I'll gladly share the photo I took of the mess. The toilet paper they supply is the lowest quality 1 ply I've ever used. How much money are you saving by not offering 2 ply to your guests? There is no place to hang up your towels. The dustbin is in the bedroom and it's a wicker basket which can hardly hold anything and it's as old as the hills. Lastly, the shelf area where the cutlery and crockery is kept is so small you have to remove everything to be able to get to the back for something you need. The only thing I enjoyed was the view. I would not recommend this unit!

Cleanliness

3.0

Service

2.0

Location

4.0

Safety

4.0

Value for money

2.0

Renê K

Short stay ⋅ With partner

3.8

Jul 2023

Accommodation was good, except for the load shedding which was massive and the TV programs of interest were not in the package. TV programs leave a lot to be desired, rather take out, for example could not even watch the Sport (Springboks against All Blacks), Wimbeldon Final or Tour de France. During load shedding, the stairs to the rooms were not lit at all, which can be quite dangerous. Otherwise, the rooms were very neat and the location excellent. We were even treated to a dolphin show. Salty breakfast and restaurant very good.

This review has been automatically translated using Google.

Cleanliness

3.0

Service

4.0

Location

5.0

Safety

4.0

Value for money

3.0

View host response

Rosalynd

Mitford-on-Sea Dela

Hi Rene, Firstly, thank you for booking our unit at the Mitford. We have not had it for long and appreciate the guests who give us a chance. Regarding the terrible load-shedding, we went to the expense of purchasing trolley inverters for our 3 units about a month ago in an attempt to give the guests at least Wi-Fi and TV during load-shedding. Unfortunately, these inverters do not have the capacity to start up a kettle, we are working on getting some form of gas into the units for this purpose. I apologize for the lack of sports on the DStv packages. We took this over as is from the Mitford Hotel and are looking to upgrade this package, particularly as the new Restaurant, Salty does not have a TV with sport. We fully realise that this is disappointing as we ourselves are keen sports enthusiasts. We are a work in progress. We hope you will come back and enjoy your time here in the future. Kind regards, Rosalynd Els

This review has been automatically translated using Google.