Mountain View Penthouse

1 resensie

Selfsorg

Resensies

3.6/ 5

Gebaseer op 1 resensie

Goed

Netheid

4.0

Ligging

5.0

Waarde vir geld

3.0

Diens

1.0

Veiligheid

5.0

Naomi J

1 nag ⋅ Besigheidsreis

3.6

Sep 2025

Die plek kort 'n beter host wat meer omgee vir haar gaste. Nee, ons het nie lekker gebly nie. Daar was net 16 eenhede krag en ons het R2500 betaal. Toe ek die eienaar kontak, het sy gesê dit is ok. Ons kon nie eens die volgende oggend koffie saam met ons ontbyt gemaak het, want daar was nie genoeg krag nie. Daar was sout in die suikerpot en geen melk gelos nie, soos per ander self-catering akkommodasie. Ook nie 'n haardroër nie en die vloere was vuil, want na ons klaar gestort het, was ons voete grys van die stof. WiFi-wagwoord was ook nerens vir ons gegee nie, moes die host kontak daarvoor.

Sien meer

Netheid

4.0

Diens

1.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Roxanne

Mountain View Penthouse

Dear Naomi, We’re truly sorry to hear that your stay did not meet your expectations and that you felt the property was not up to standard. Your feedback is important to us. Please note that you are the first guest to raise concerns of this nature. Nonetheless, we have addressed the issues you mentioned with our cleaning team, including the mix-up with the sugar and salt. Regarding the milk, this specific unit does not include milk as part of the offering, although we understand that other self-catering accommodations might provide it. As for the WiFi details, these were shared with you personally at check-in and also sent to you again thereafter. We sincerely hope that your future stays—whether with us or elsewhere—are more enjoyable and without issue. Kind regards, YouStay Team