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Sugar Hill Manor Guesthouse

14 reviews
Guest House

Reviews

3.5/ 5

Based on 14 reviews

Good
Cleanliness
3.1
Location
3.9
Value for money
3.4
Service
3.5
Safety
3.5
Refilwe K
Short stay ⋅ On business
4.2
Nov 2024

Great! Excellent and very clean!

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
3.0
Value for money
5.0
Room stayed in
Family Deluxe
Room stayed in
Standard Double Room...
Jelliot H
1 night stay ⋅ On business
3.2
Sep 2024

For an overnight stay, nothing much to say. I booked late, so I got a big room with 5 beds, which was not to my requirements.

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
2.0
Value for money
3.0
Room stayed in
Standard Double Room...
Corrika R
1 night stay ⋅ Family with teenagers
2.4
Dec 2024

Won't again. Room clean and neat, as well as bathroom. However, it lacks a ceiling fan and burglar bars on the windows. Also very dirty. Other guests were disturbing until the early hours of the morning.

Sal nie weer. Kamer skoon en netjies, asook badkamer. Kort egter dakwaaier en diefwering voor vensters. Verder baie vuil. Ander gaste was steurend tot in vroeë oggendure.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
2.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Standard Family Room
Anonymous Guest
1 night stay ⋅ On business
2.4
Jul 2024

Cleanliness
2.0
Service
3.0
Location
3.0
Safety
2.0
Value for money
2.0
Room stayed in
Deluxe Room
The B
1 night stay ⋅ On business
1.4
Apr 2024

Terrible stay. Drunk owner. No WiFi. One of the worst places to stay. Dirty towels. No breakfast, and the owner was half drunk when we arrived.

Cleanliness
1.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Room stayed in
Deluxe Twin Room
Room stayed in
Standard Double Room...
Graham
Sugar Hill Manor Guesthouse

Hello Andy, Apologies for all the inconvenience. Sunday is normally a very quiet day and staff do not typically come in, so our service levels were a bit low. Asking for fresh towels is not difficult as I have plenty on hand at all times. I am surprised at the comments on the rooms. I could have arranged for another room as I had a few unused ones. Sometimes, proper communication can sort a lot of problems out. I understand that fishing is a very intensive sport, so I can make allowances for that. I was spending the day at the beach with some old school mates, so I do not dispute that I had had a few beers. I am not a rude person and I expect men to understand these situations. I do not offer breakfast at that price. We are in the country and have Fibre WiFi which is the best here. I cannot guarantee WiFi and generally, it is mostly on. I would like to extend good wishes to you and offer a complimentary night for your next visit. Kindly check our website to see how lovely our BnB is. (website link) All the best, [Reviewer's First name]

Hallo Andy, Verskoning vir al die ongerief. Sondag is gewoonlik 'n baie stil dag en personeel kom gewoonlik nie in nie, so ons diensvlakke was 'n bietjie laag. Om vars handdoeke te vra is nie moeilik nie, want ek het te alle tye baie byderhand. Ek is verbaas oor die kommentaar op die kamers. Ek kon vir 'n ander kamer gereël het aangesien ek 'n paar ongebruikte gehad het. Soms kan behoorlike kommunikasie baie probleme oplos. Ek verstaan dat visvang 'n baie intensiewe sport is, so ek kan toelaes daarvoor maak. Ek het die dag by die strand saam met 'n paar ou skoolmaats deurgebring, so ek betwis nie dat ek 'n paar biere gedrink het nie. Ek is nie 'n onbeskofte mens nie en ek verwag van mans om hierdie situasies te verstaan. Ek bied nie ontbyt teen daardie prys aan nie. Ons is in die land en het Fiber WiFi wat die beste hier is. Ek kan nie WiFi waarborg nie en oor die algemeen is dit meestal aan. Ek wil graag goeie wense aan jou rig en 'n komplimentêre aand bied vir jou volgende besoek. Gaan kyk gerus op ons webwerf om te sien hoe lieflik ons BnB is. (webwerf skakel) Alles van die beste, [Resensent se voornaam]

This review has been automatically translated using Google.
Pieter L
1 night stay
5.0
Jul 2023

Neat and comfortable. Our trip was for family business purposes and the owners made it as convenient as possible for us. We appreciate the kindness.

Netjies en gerieflik. Ons reis was vir familiebesigheidsdoeleindes en die eienaars het dit so gerieflik as moontlik vir ons gemaak. Ons waardeer die vriendelikheid.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Twin Room
Jono C
Short stay ⋅ With friends
5.0
Jun 2023

Great host and accommodation. Beautiful B&B with a great host.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Room
Room stayed in
Standard Double Room...
Anele J
Short stay ⋅ With friends
4.4
Mar 2023

I had an enjoyable stay. It is a very beautiful place.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Large Deluxe Family ...
Mj K
1 night stay ⋅ Family with young children
2.8
Jan 2023

Nice house and a nice view. It was ok. Would prefer to have a coffee or tea making area in room for more privacy. We did not get breakfast and a different room than we booked. But otherwise the bedding was neat and clean. Beds comfortable.

Mooi huis en 'n mooi uitsig. Dit was ok. Sou verkies om 'n koffie- of teeplekkie in kamer te kon hê vir meer privaatheid. Ons het nie ontbyt gekry nie en 'n ander kamer as wat ons bespreek het. Maar andersins was die beddegoed netjies en skoon. Beddens gemaklik.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
2.0
Value for money
3.0
Room stayed in
Garden Cottage
First National Battery S
Short stay ⋅ On business
4.2
Oct 2022

An enjoyable stay. Very clean, spacious , good customer service, quiet and peaceful guesthouse. I enjoyed my stay and the owner is very friendly and caring.

Cleanliness
5.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Deluxe Room

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3.5/5

Graham Verified

Properties 1

Reviews 14

On LekkeSlaap 8 years

Reserve
From
R 650
per night, for 2 ppl

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From R 650
per night, for 2 ppl
14 reviews
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per night, for 2 ppl
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  • Capacity: 26 people
  • All ages welcome
  • Check-in: 12:00 to 19:00
    Check-out: 10:00
  • Address: 36 Pearson Ave, Eshowe, 3815, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA43f79b91a2c8cb79fa013aba0b0b00e326a9743e5bd42f7190ff800e6a9ad67c0b5789d693e14f3ffce57efc49f8e6ac306e?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R650 per night, for 2 ppl 14 5 1 4 36 Pearson Ave Eshowe 3815 KwaZulu-Natal 021 201 8901 12:00-19:00 10:00 -28.88437285875 31.455642853442
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