The Silver Loft

1 review

Self Catering

Reviews

4.2/ 5

Based on 1 review

Very Good

Cleanliness

4.0

Location

5.0

Value for money

2.0

Service

5.0

Safety

5.0

Anneke O

Short stay ⋅ Family with young children

4.2

Oct 2025

Was okay, a bit expensive. On the second day, the bathroom drains started to smell. I think a plumber might be needed to correct the issue.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

2.0

View host response

Grapnel Property

The Silver Loft

Dear Anneke Thank you for taking the time to provide feedback about your recent stay. Firstly, please accept our sincerest apologies for the issues you experienced with the bathroom drain and for the concerns regarding the value. We truly regret that your experience did not meet expectations. Regarding the drain smell, we have alerted our maintenance team, and a plumber will be dispatched to your room immediately to diagnose and correct the issue. This is not the standard we uphold, and we appreciate you bringing it to our attention. In regard to your comment on pricing, we take all feedback seriously. We continually review our pricing to ensure we are offering fair value, and we will share your comments with our management team for consideration. Kind regards, Your Host