Successfully reported

ANEW Resort Wilderness

Reviews

4.2/ 5

Based on 193 reviews

Very Good

Cleanliness
4.0
Location
4.6
Value for money
4.1
Service
4.2
Safety
4.4
Matlagolo M
Short stay With partner
5.0
Apr 2025

We were very relaxed. My wife and I were very pleased with our stay at the Wilderness Hotel. We really enjoyed the hospitality. We will definitely go back again. The food was delicious, especially the buffet, and the waitress by the name Yolanda was very helpful; she was exceptionally good. She attended to us very well, was knowledgeable of the menu, and recommended good drinks for us.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Ilse V
1 night stay With partner
5.0
Feb 2025

Value for money. Friendly, neat, value for money.

Waarde vir geld. Vriendelik, netjies, waarde vir geld.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Hein B
Short stay With partner
5.0
Oct 2024

Most relaxing, and comfortable in a beautiful environment. Beautiful place, with a relaxing environment, spacious, friendly staff, and delicious meals, one of the best stays we booked through you.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anew
ANEW Resort Wilderness
It was great hosting you. We would love to accommodate you again. Kind regards.

Irma K
1 night stay With partner
4.8
Feb 2025

Would stay again! Great stay in the hotel trapped in time. They upgraded us to the honeymoon suite, which was massive and had good amenities. Breakfast buffet was fantastic.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Anonymous Guest
1 night stay With partner
4.6
Jan 2025

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Heloise C
1 night stay With partner
4.2
Aug 2025

Just disappointed that there is work and construction going on. It's just a shame that the entire hotel is under construction, contractors are busy everywhere, full of dust and clutter.

Net teleurgesteld dat daar gewerk en gebou word. Net jammer dat die hele hotel onder konstruksie is, oral is kontrakteurs besig, vol stof en kappery.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
5.0

Anonymous Guest
1 night stay Family with teenagers
3.8
Apr 2025

Cleanliness
2.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0

Frik S
Short stay With partner
3.6
Aug 2025

DISAPPOINTING FOR A PENSIONER'S COST. It is with sadness that I give this feedback, as my wife and I simply wanted to have a quiet two-day getaway at a so-called luxury hotel. Unfortunately, there were several problems: Upon arrival, the front of the hotel was undergoing major renovations, which made it difficult to get to reception — especially at our age. There was no mention of this on the website. It was uncertain which room we would be checked into, although we had asked in advance for a room with as few stairs as possible. The first room we were placed in had the following problems: ants in the woodwork, noise from sanding and painting on walls and frames, as well as a blocked shower. After our complaint, we were moved to another room the next morning. Thanks to the reception staff for their help with this. When enquiring about the jacuzzi at the health spa, we were told that the water pressure and shortages were a problem, and that we could not make use of this service — one of the main reasons why we chose this particular hotel. This caused great disappointment. The second room was adequate, although we again had to ask for basic items such as a bin, hairdryer and an extra blanket. Thanks again to reception for their assistance. However, I will not stay here again until all repairs are completed. It is poor that such important information is not communicated to guests in advance.

TELEURSTELLEND VIR 'N PENSIONARIS SE KOSTE. Dit is met hartseer dat ek hierdie terugvoering gee, aangesien ek en my vrou bloot rustig vir twee dae wou wegbreek by ’n sogenaamde spoghotel. Ongelukkig was daar verskeie probleme: By aankoms was die hotel se voorkant onder groot opknappingswerk, wat dit moeilik gemaak het om by ontvangs uit te kom — veral op ons ouderdom. Hiervan was daar geen melding deur die webtuiste nie. Dit was onseker by watter kamer ons sou inboek, alhoewel ons vooraf gevra het vir ’n kamer met so min trappe moontlik. Die eerste kamer waarin ons geplaas is, het die volgende probleme gehad: miere in die houtwerk, geraas van skuur en verf aan mure en kosyne, asook ’n verstopte stort. Na ons klagte is ons die volgende oggend verskuif na ’n ander kamer. Dankie aan ontvangs se personeel vir hul hulp hiermee. By navraag oor die jacuzzi by die gesondheidsspa is ons meegedeel dat die waterdruk en tekorte ’n probleem is, en dat ons nie van dié diens gebruik kon maak nie — een van die hoofredes waarom ons juis hierdie hotel gekies het. Dit het groot teleurstelling veroorsaak. Die tweede kamer was voldoende, alhoewel ons weer moes vra vir basiese items soos ’n asblik, haardroër en ’n ekstra kombers. Weereens dankie aan ontvangs vir hul bystand. Ek sal egter nie weer hier tuisgaan voordat alle herstelwerk afgehandel is nie. Dit is swak dat sulke belangrike inligting nie vooraf aan gaste gekommunikeer word nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0

Marilyn D
1 night stay With partner
3.6
Jan 2025

Fantastic location but a poorly run establishment. We arrived with no assistance offered to get our suitcases up a staggered set of stairs. The room was comfortable, mattress firm. The buffet Sunday lunch on offer was dire. The waitress did not have a clue what the cocktails were. The food was limp and tired looking, the beef looked like a lump of charcoal. Completely overcooked. Staff were lacklustre.

Cleanliness
4.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
3.0

Henk G
1 night stay With partner
3.4
Mar 2025

Short renovation. Good breakfast and location. Hotel needs renovation.

Kort opknapping. Goeie ontbyt en ligging. Hotel kort opknapping.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
4.0
Safety
3.0
Value for money
3.0

Meet your host

Take a look at the host’s track record.

4.3/5

Anew Verified

Properties 1

Reviews 193

On LekkeSlaap 11 years

From
R 2 549
per night, for 2 ppl

You will not be charged yet.

Reserve
From
From R 2 549
per night, for 2 ppl
From
R 2 549
per night, for 2 ppl
Reserve
  • Capacity: 444 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 6 George Road, Wilderness, 6560, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA9345b75cb5d1351e59b75590bec9b18bfbacac7816b7465bc6887eb68ba3d527bbb59e5ab80e8e42c29d2ba19967b89dca62?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 549 per night, for 2 ppl 193 5 1 5 6 George Road Wilderness 6560 Western Cape 021 201 8901 14:00-22:00 10:00 -33.993022198041 22.57717511442

Welcome to LekkeSlaap

Welcome back!

Reset your password?

Join our newsletter!

Create an account to manage your bookings

Log in to your LekkeSlaap account

Log in to your LekkeSlaap account linked to

Enter your email address to get started

Subscribe to receive special offers