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UShaka Manor Guest House

8 reviews
B&B

Reviews

4.4/ 5

Based on 8 reviews

Very Good
Cleanliness
4.5
Location
4.6
Value for money
3.9
Service
4.5
Safety
4.6
Siyemukela N
1 night stay ⋅ With friends
5.0
Aug 2025

Value for money. I enjoyed my stay. Beautiful environment. Good service. Nice breakfast (milk was tasteful). Much appreciated and thank you for your hospitality.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Executive Suite Conf...
Thilo
UShaka Manor Guest House
Hi Siyemukela. Thank you so much for your kind words about your stay with us. We're truly delighted to know you had a great experience—it means the world to our team. We hope to welcome you back soon! Have a lovely day further. Kind regards, Thilo
Gavin W
Short stay ⋅ On business
5.0
Mar 2024

Brilliant. Amazing friendly staff and so welcoming.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Suite
Anonymous Guest
1 night stay ⋅ With partner
4.8
Jul 2024

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Suite
Thilo
UShaka Manor Guest House
Liewe Chris, Ons is baie jammer vir die slegte ervaring wat jy gehad het. Ons sal dit met ons personeel opneem aangesien ons 'n 5-ster-onderneming is en ons is hier om jou verblyf so gemaklik moontlik te maak. Weereens, aanvaar asb. ons verskonings. Lekker dag vir jou. Vriendelike groete, Thilo
Sharlien E
Short stay ⋅ Individual traveller
3.4
Jun 2025

Very good people working there but not at all happy with the value for my money. Good night. I hope you find the email helpful. I am very, very dissatisfied. After paying, I was informed by Tanya that the place I had booked was fully booked and that I would have to find another place at number 99. She tried to help, and so I ended up having to sit at work and look for other accommodation that was more than twice the original amount. But I understood a point there – I asked for arrangements to be made so that I could check in before the booked time of 2pm, even if I had to pay. However, no arrangements were made (I finally had to call the owner of UShaka Guest Manor, and he helped me at 10am). Then I waited for my partner to join. When my partner arrived, she wanted to take a shower, but there was no hot water at all. I informed the woman working there, and it still wasn't sorted out. My partner then decided to find other accommodation for herself. The day after that I also had no hot water. So, for the two days I was there and paid over R4000, I had no hot water at all and had to go to work to shower. I am not happy with the services at all and don't think I will ever book via the website again. Sharlien

Baie goeie mense wat daar werk maar glad nie gelukig met waardeer vir my geld ni. Goeie nag. Ek hoop die e-pos vind u goed. Ek is baie, baie ontevrede. Nadat ek betaal het, is ek in kennis gestel deur Tanya dat die plek waar ek bespreek het, klaar vol bespreek was en dat ek op nommer 99 'n ander plek moes soek. Sy het probeer help, en so moes ek toe op die ou einde by die werk sit en ander verblyf soek wat meer as twee keer duurder was as die oorspronklike bedrag. Maar ek het 'n punt in verstaan daar – ek het gevra dat daar gereël word dat ek dalk voor die bespreekte tyd van 14:00 kan inklok, al moet ek betaal. Daar is egter geen reëlings getref nie (ek moes uiteindelik die baas van UShaka Guest Manor bel, en hy het my gehelp om 10:00). Daarna het ek gewag vir my vennoot om aan te sluit. Toe my vennoot daar aankom, wou sy stort, maar daar was glad nie warm water nie. Ek het die vrou wat daar werk in kennis gestel, en steeds is dit nie uitgesorteer nie. My vennoot het toe besluit om vir haar ander verblyf te soek. Die dag daarna het ek ook geen warm water gehad nie. So, vir die twee dae wat ek daar was en oor die R4000 betaal het, het ek glad nie warm water gehad nie en moes by my werk gaan stort. Ek is glad nie gelukkig met die dienste nie en dink nie ek sal ooit weer via die webtuiste bespreek nie. Sharlien

This review has been automatically translated using Google.
Cleanliness
3.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
1.0
Room stayed in
Deluxe Suite - Open-...
Thilo
UShaka Manor Guest House
Good morning Sharlien, Trust you are well. We are very sorry for the bad experience with the hot water. There were major water issues in the area in terms of burst pipes, which was beyond our control, and the Municipality was working around the clock to get them sorted. We strive to make our guests' stay a happy one. For example, you requested an early check-in after a long flight; we made it our priority to have the room ready for you to check in at 10:00 even though our check-in time is at 14:00. We look forward to welcoming you again to uShaka Manor Guest House. Once again, we sincerely apologise for the inconvenience. Have a lovely day. Kind regards, Thilo Naicker
Heidi A
Short stay ⋅ On business
4.6
Jun 2024

Highly recommended. Will definitely be back. Awesome guesthouse. Staff are very friendly and helpful.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Suite
Nyeleti Lucia M
1 night stay ⋅ Family with teenagers
4.6
Jan 2024

Warm like home. It was my parents' first Durban trip, and uShaka Manor Guest House is well positioned by the Umhlanga beachfront. Beautiful location, very friendly and helpful staff. Breakfast was also fresh and personalised. We loved our stay.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Executive Suite
Room stayed in
Deluxe Suite
Thilo
UShaka Manor Guest House

Hi there. Thank you for staying at uShaka Manor Guest House. We are glad to know that you have enjoyed your stay with us. We look forward to seeing you again. Kind regards Thilo

Haai daar. Dankie dat jy by uShaka Manor Guest House gebly het. Ons is bly om te weet dat jy jou verblyf by ons geniet het. Ons sien uit daarna om jou weer te sien. Vriendelike groete Thilo

This review has been automatically translated using Google.
Rachel M
Short stay ⋅ Family with young children
4.4
Sep 2024

Excellent customer service exceeded our expectation. The customer service was incredible, special thanks to Elaine. The decor and ambience were really beautiful, and the cleanliness was excellent. We travelled with our kids; they were comfortable and enjoyed the outdoor play area. A lot of consideration was given to our kids, which was beautiful.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
3.0
Value for money
5.0
Room stayed in
Two Bedroom Self-cat...
M4 Loss Control Consultants E
Short stay ⋅ On business
3.6
Jul 2024

The worst stay ever. The milk and sugar in the rooms were not replaced daily. The dirty dishes were still in the rooms, only the beds were made. Showers leaked, in one shower there was still hair from the previous guest. No service during breakfast, food was put in front of you and staff disappeared. The breakfast that was served was not worth the money at all, there was no variety. You are only asked what you want to eat one morning, then not again after that. Parking is very bad, terrible uphill or downhill and there is not enough parking.

Die slegste verblyf ooit. Die melk en suiker in die kamers was nie daagliks vervang nie. Die vuil skottelgoed was nog steeds in die kamers, slegs die beddens is opgemaak. Showers het gelekt, in die een shower was daar nog hare in gewees van die vorige gas. Geen diens tydens ontbyt, kos is voor jou neergesit en personeel het verdwyn. Die ontbyt wat bedien was, was glad nie die geld werd nie, daar was nie 'n verskeidenheid nie. Jy word slegs een oggend gevra wat jy wil eet, dan nie weer van daaraf nie. Parkering is baie sleg, vreeslike opdraande of afdraande en daar is nie genoeg parkeerplek nie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
2.0
Room stayed in
Deluxe Suite
Room stayed in
Deluxe Suite - Open-...

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4.4/5

Thilo Verified

Properties 1

Reviews 8

On LekkeSlaap 1 year

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R 1 200
per night, for 2 ppl

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8 reviews
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  • Capacity: 26 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 24 Stanley Grace Crescent, Umhlanga, Durban, 4320, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA09c6b4b8f9ed46ba70d02ed2d105bd1bebded62e7cc387dac59528a2c257e458f9a4689e8603c44827cdeeb0ca581d3a4c27?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night, for 2 ppl 8 5 1 5 24 Stanley Grace Crescent Umhlanga 4320 KwaZulu-Natal 021 201 8901 14:00-20:00 10:00 -29.7293985 31.0815119
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