Vallen Lodge 8

1 review

Self Catering

Reviews

2.8/ 5

Based on 1 review

Cleanliness

2.0

Location

4.0

Value for money

2.0

Service

2.0

Safety

4.0

Duncan L

Short stay ⋅ With friends

2.8

May 2025

Not that great. The unit is not amazing. When we arrived, one of the curtain rails was on the floor; we had to arrange for the agent to come and put it up. Then, as we stayed, we noticed other things that were not great. Like they only left us 1 toilet roll per bathroom. There was no bottle opener, no basics like salt and pepper. Also, it was not that clean. The floor was dirty and the towels had a musty smell. Also, it just looked like no one cared about presentation, like there was a dead plant with Christmas decorations on it; we were staying in May. The guest bathroom door is basically as bad as having a curtain; it's a louvre door, everyone can hear you go to the loo. You also have to braai around the side of the unit; you can't enjoy the braai on the balcony as it is chained to the side of the unit. I would not recommend this place.

Cleanliness

2.0

Service

2.0

Location

4.0

Safety

4.0

Value for money

2.0

View host response

Ballito Accommodation

Vallen Lodge 8

Thank you for your detailed feedback. We’re truly sorry to hear that your experience did not meet expectations. Your concerns are valid, and we sincerely apologize for the issues you encountered from the curtain rail and cleanliness to the lack of basic amenities and overall presentation. This is certainly not the standard we aim to provide, and we appreciate you bringing these matters to our attention. While we regret that your stay was disappointing, we thank you for taking the time to share your honest experience.