Successfully reported

Cottage @ 16

Selfsorg

Resensies

2.4/ 5

Gebaseer op 1 resensie


Netheid
3.0
Ligging
4.0
Waarde vir geld
2.0
Diens
1.0
Veiligheid
2.0
S N
Kort verblyf Besigheidsreis
2.4
Aug 2025

Disappointing stay due to comfort and hosting concerns. Before offering accommodation, the host should prioritise guest comfort and experience. Practising good hosting etiquette and fostering a respectful, welcoming environment is essential. Unfortunately, this stay fell short in several key areas: Intrusive water monitoring: Water used for the kitchen and shower was collected in an outdoor basin and monitored by the host. A comment at check-in about tracking usage was followed by questioning on the final day for using “too much water.” This level of scrutiny is inappropriate for paid accommodation and undermines basic guest privacy. Unsafe parking & restricted access: Guests were required to park on the street, which is not secure—even in boom-gated areas. Entry to the property was limited to a side pedestrian gate, making arrival and departure unnecessarily inconvenient. Limited entertainment: The smart TV only supported YouTube, with no access to other streaming services unless guests used their own accounts. This limitation was not clearly disclosed and felt misleading. Uncomfortable beds: Two of the beds were outdated and had noisy, worn-out springs, making restful sleep difficult. Overall, the experience did not meet expectations for a comfortable and respectful guest stay.

Word in die oorspronklike taal vertoon.
Netheid
3.0
Diens
1.0
Ligging
4.0
Veiligheid
2.0
Waarde vir geld
2.0
Shelley
Cottage @ 16
Thank you for your feedback. I was surprised to receive your concerns, as you had previously mentioned that your stay was on the whole comfortable. I do, however, take note of the points you have raised. Our accommodation is unique and forms part of a private home, which may not always align with the preferences of every guest. It seems in this instance that our property may not have been the best fit for your specific needs, and perhaps a hotel or larger complex would have been more suitable. I would like to clarify a few aspects: Parking: Guests are welcome to make use of secure parking on our cul-de-sac, which is monitored and patrolled every half hour, providing flexibility for entry and exit at any time. However guests can park inside the driveway gates if they adhere to the curfew. Water usage: On arrival, I explained the current water restrictions in Gauteng and kindly requested that showers be limited to 5 minutes to assist with conservation. Excessive usage has a significant impact in our water-scarce country, and I try to raise awareness through sustainable practices in the home and garden. Entertainment: The cottage offers access to a wide variety of content through YouTube, and guests are welcome to use their own accounts should they wish to access additional services. Comfort: I have made adjustments to the two single beds, and they are now perfectly comfortable. The cottage is intended to offer guests a comfortable and charming stay, with the added benefit of a private courtyard and tranquil garden views. We strive to ensure that guests feel relaxed and undisturbed during their time here. While I regret that the experience did not meet all of your expectations, I appreciate your feedback.

Ontmoet jou gasheer

Kyk 'n bietjie na die gasheer se rekord.

2.4/5

Shelley Nuut op LekkeSlaap!

Eiendomme 1

Resensies 1

Op LekkeSlaap 7 maande

Vanaf
R 1 600
per nag, vir 4 mense

Jy sal nog nie hoef te betaal nie.

Bespreek
Vanaf
Vanaf R 1 600
per nag, vir 4 mense
Vanaf
R 1 600
per nag, vir 4 mense
Bespreek
  • Kapasiteit: 4 persone
  • Geen kinders onder 12
  • Inkloktyd: 14:00 tot 19:00
    Uitkloktyd: 10:00
  • Adres: 16 Baker Street, Bryanston, Sandton, 2191, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0915395e9d09a29ec0820156616814c418bc8365befa6d059b2e2e810f15ce2cde8e969a8a318b205ec67fc75d0aa59cf5a7?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 Vanaf R1 600 per nag, vir 4 mense 1 5 1 3 16 Baker Street Bryanston 2191 Gauteng 021 201 8901 14:00-19:00 10:00 -26.056888555602 28.042145334988
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