The Berna

5 reviews

Self Catering

Reviews

4.3/ 5

Based on 5 reviews

Very Good

Cleanliness

4.2

Location

4.8

Value for money

4.2

Service

3.6

Safety

4.8

Rose T

1 night stay ⋅ With partner

5.0

Sep 2025

Enjoyable, peaceful and everything we needed. Very clean, everything needed is available. Welcomed with a smile.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Hussein P

1 night stay ⋅ On business

5.0

Aug 2025

Enjoyable and comfortable. The place was very clean and the host was very helpful.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Lisa B

1 night stay ⋅ Family with young children

5.0

Mar 2025

Nice! We enjoyed our stay, felt safe and the bed was really comfortable. Everything was clean and in good working order.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Natalie L

1 night stay ⋅ With partner

4.4

Aug 2025

Awesome. We enjoyed our stay. The place was clean and safe.

Cleanliness

5.0

Service

2.0

Location

5.0

Safety

5.0

Value for money

5.0

Leane S

Short stay ⋅ On business

2.2

Feb 2025

Would not recommend it. The cold tap didn't work (then they said we broke it). Room wasn't cleaned once in 5 days.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

4.0

Safety

4.0

Value for money

1.0

View host response

Bertha

The Berna

It is concerning that the tap was initially not working but then suddenly started functioning the next morning, which suggests that it may have been repaired. Additionally, your team did not raise any complaints about the tap. My coworker discovered the issue while cleaning the apartment, which confirms that cleaning did take place. Therefore, the claim that no cleaning was done over the five-day period is inaccurate.