Elegant City Guest House

Ilza K

1 night stay ⋅ Individual traveller

5.0

Nov 2024

Very short as I had to leave due to an emergency. It was regrettably short as I had an emergency and left shortly after checking in. Unfortunately, my stay could not be rescheduled. I was assisted by a very friendly Fifi. She was very attentive and helped me with my queries.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Thabo S

1 night stay ⋅ With partner

5.0

Oct 2024

Pleasant stay. The host was very nice and friendly. The place was very clean and I just loved the atmosphere.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Meleza S

Short stay ⋅ Large group

4.0

Apr 2025

Great. It was great, but a lot needs to be improved in the establishment. The lady assisting there does not know most things, but she is a very sweet person. Their kitchen is very small for shared self-catering. The oven didn't work, and the fridge is very small.

Cleanliness

4.0

Service

3.0

Location

5.0

Safety

5.0

Value for money

3.0

Executive Family Roo...

Felicity J

Short stay ⋅ With friends

2.8

Apr 2025

Won't even recommend to my enemy. Unprofessional, my booking time was 10 o'clock. I came at 2 o'clock, and the room was not ready because there were still people. One bathroom for the whole house, people standing in line to wash, you must use their kitchen, the smallest room for 4 people. My boyfriend had to sleep on the floor because the bunk bed had no step to get on; it was too high. Never ever again! I struggled to sleep because people were moving in and out, no separate entrances. The only good thing was that the house was pretty.

Cleanliness

3.0

Service

3.0

Location

3.0

Safety

3.0

Value for money

2.0

Charone P

Long stay ⋅ With partner

2.2

Jan 2025

This Guest House should be removed. No, no, no! 1. False advertising on website & host never present and living in Gauteng. 2. A young inexperienced lady put in charge of the complete guest house, but unfortunately not capable and trained to handle all situations and complaints. 3. Only 3 safe parking bays. 4. 1 Shared bathroom for 6 bedrooms. 5. The blocked toilet was not serviceable for an unacceptable period. 6. Rules enforced on the client, but not mentioned or indicated on the website. 7. Some kitchen appliances are filthy and not in working condition.

Cleanliness

2.0

Service

2.0

Location

4.0

Safety

1.0

Value for money

2.0

Belinda F

1 night stay ⋅ Individual traveller

1.8

Apr 2025

I would rather lose my money than sleep there. I didn't get a chance to sleep there. 5 people have to share the bathroom.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

5.0

Safety

1.0

Value for money

1.0

Hanli S

1 night stay ⋅ Family with teenagers

1.8

Mar 2025

Will not stay there again. Receptionist in gown/nightgown. Came out of one of the rooms in the morning wearing only a gown! Didn't know about our reservation, had to ask for towels and water. Smell in rooms/hallways. No trash.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

2.0

Safety

3.0

Value for money

2.0

Anonymous Guest

1 night stay ⋅ Family with young children

1.8

Mar 2025

Cleanliness

2.0

Service

1.0

Location

3.0

Safety

2.0

Value for money

1.0

Denise S

Short stay ⋅ Family with teenagers

1.0

Sep 2025

We booked for 2 nights but after the 1st hour booked out. I demand a refund. Our experience was so bad that we had to try to relocate. There were people walking around with alcohol, and it was not up to the standard we are used to from the website. The people there (I’m not sure who they were) were arrogant and not helpful. This place was advertised as no alcohol and secure, but we did not experience that at all. There were no cups, glasses, groceries, etc., and no clothes or dishwashing liquid to clean with. After the first hour, we already felt unsafe with all the other guests walking around with alcohol and being under the influence, so we booked out and found another place. There were also no towels on the bed.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0