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Heidel-herberg

Self Catering

Reviews

4.5/ 5

Based on 49 reviews

Excellent

Cleanliness
4.3
Location
4.8
Value for money
4.6
Service
4.5
Safety
4.7
Melinda V
Long stay Individual traveller
5.0
Aug 2025

Outstanding. Had a great stay and will definitely stay at Heidel Herberg again!

Uitstekend. Baie lekker gebly en sal vir seker weer by Heidel Herberg bly!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Andries L
Long stay Individual traveller
5.0
Dec 2024

Fantastic! I had a very nice stay. Quiet area.

Fantasties! Ek het baie lekker gebly. Stil area.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Arumugam P
Short stay Individual traveller
5.0
Sep 2024

Very satisfied and I will recommend it to my family and friends. Very friendly and helpful. I will definitely use this venue on my next visit to the Cape Province.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Andries D
Short stay With partner
4.8
Mar 2025

Safe environment. Very nice stay, thank you for the friendly service.

Veilig omgewing. Baie lekker gebly, dankie vir vriendelike diens.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Raynard G
Short stay With partner
4.8
Feb 2025

Very friendly reception, very quiet and safe area. Satisfied with accommodation and customer service. We needed to be at Medi Clinic Panorama, and were able to walk there, as parking is a nightmare at the hospital during the day.

Baie vriendelike ontvangs, baie stil en veilige area. Tevrede met verblyf en kliëntediens. Ons moes by Medi Clinic Panorama wees, en kon stap soontoe, aangesien parkering 'n nagmerrie is by die hospitaal deur die dag.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0

Anton P
Short stay Individual traveller
4.8
Feb 2025

Nice and comfortable stay in a quiet area, very centrally located. Very clean and tidy. Well equipped with ideal location.

Lekker gerieflik gebly in stil area, baie sentraal geleë. Baie skoon en netjies. Goed toegerus met ideale ligging.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0

Karen O
Long stay
4.6
Feb 2025

Comfortable. I think a toaster would be a good addition, I just bought my own. Otherwise well equipped.

Gemaklik. Dink 'n toaster sal 'n goeie toevoeging wees, ek het maar my eie een gaan koop. Andersins goed toegerus.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0

Anonymous Guest
Short stay
4.0
Feb 2025

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0

Charmaine W
Short stay Individual traveller
2.4
Sep 2025

Disappointing stay; not clean, safe, or welcoming. I don’t usually leave negative reviews, but I feel it’s important to share my experience to help others make an informed choice. Unfortunately, this accommodation failed to meet even the most basic expectations. From the moment I arrived, there was a persistent and unpleasant odour throughout the property. Additionally, the presence of unexpected long-term occupants created an uncomfortable atmosphere, which affected my sense of safety during the stay. Overall, I found the experience very disappointing. If you're looking for a clean, safe, and welcoming place to stay, I would strongly suggest exploring other options.

Cleanliness
1.0
Service
3.0
Location
4.0
Safety
2.0
Value for money
2.0
Eugenie
Heidel-herberg
Thank you for your feedback. While I respect every guest’s right to share their experience, I feel it’s important to provide some context in response to your comments. This room has been a consistently popular and highly rated space, with many repeat guests and no prior negative reviews. Cleanliness and guest comfort have always been top priorities, and the space is thoroughly cleaned and prepared before every check-in. No previous guest has ever reported an unpleasant odour or feeling unsafe, despite the presence of long-term tenants — who are quiet, respectful, and have never caused issues for guests. In this case, it became clear shortly after your arrival that the room — which is accurately described and photographed in the listing — did not meet your personal space requirements for a long-term stay. I did everything possible to accommodate you, including offering a full refund when you chose to leave early, despite the loss of income and the inability to rebook the room on short notice. While I regret that the space was not the right fit for you, I stand by the quality, cleanliness, and safety of the accommodation, and the overwhelmingly positive experience it has provided for many guests. It’s disappointing to receive a negative review in a situation where I went above and beyond to resolve the issue promptly and fairly, especially given the consistently positive experiences of past guests.

Marlin W
Short stay On business
5.0
Apr 2024

Very quiet and peaceful. Friendly service received. See stars.

Baie stil en rustig. Vriendelike diens ontvang. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

Take a look at the host’s track record and reviews from their other properties. View host’s profile

4.5/5

Eugenie Verified

Properties 2

Reviews 70

On LekkeSlaap 11 years

From
R 400
per night, for 1 person

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From
From R 400
per night, for 1 person
From
R 400
per night, for 1 person
Reserve
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 09:00
  • Address: 10 Heidelberg Street, Panorama, Parow, 7500, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA3c3a87bd7f962d1ac3c3ec3bcaa9d1cf2bfe6a8f6ce28d43bd2771e61def26398f4986f9cb2035219a36219a6ba5101ce6bf?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R400 per night, for 1 person 49 5 1 5 10 Heidelberg Street Panorama 7500 Western Cape 021 201 8901 14:00-19:00 09:00 -33.87806 18.57387

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