Kunati Bush Camp

1 review

Camping/caravan Park

Reviews

1/ 5

Based on 1 review

Cleanliness

1.0

Location

1.0

Value for money

1.0

Service

1.0

Safety

1.0

Andria V

Short stay ⋅ With partner

1.0

Jan 2025

A huge disaster holiday! 1. The Google location only works for walking, not driving. 2. Upon arrival, we had to call the host as he was in town, and the hostess at first looked as if she was one of the campers. 3. We had to wait in our car for our room to be cleaned. 4. The swimming pool had green/brown water and was leaking. 5. The jacuzzi was empty, and when they tried to fill it, the rest of the campsite had no water. 6. When wanting to shower, we found that out of the 6 showers, only one had a showerhead, which was also used as the owner's personal bathroom. We also had to wait 45 minutes to 1 hour each night before we were able to have hot water (because they had to work on the geyser), then again we only had hot water for about 3 nights of the stay. 7. Out of the 6 toilet stalls, only 3 had doors, and they were only cleaned before we arrived and not again during the whole stay. 8. The room in which we slept was leaking right above the pillow side of the bed when it rained (and it rained most of the time). 9. We had rodents eating our garlic bread one night while we were sleeping. 10. The room has a wooden sliding door which was unable to lock or close securely; we had to place our own equipment in front of the door at night to keep it closed. 11. There are braai stands for all stands, but only one had a grill. 12. When complaining about everything that is out of order to the owners, they simply blamed it on a weather storm that they had before our arrival. 13. The webpage of the campsite showed about 6 motorbikes that could be used by the guests to explore the site, but there were only 2, and the hostess spent most of our time there trying to fix them. When we left, they were still not working. 14. Some effort from the host to compensate for all the problems was that they arranged for us to be able to go to Badplaas Forever Resort. The problem was that at that time, Badplaas Forever Resort did not take in any day visitors, so we had to book a camping stand for the night, which we had to pay 50% of. The hostess provided us with one of their tents and mattresses for us to be able to spend the night, but once we pitched up the tent, it smelled and was covered with mould. That night there was a huge rainstorm, and their tent was not watertight from above or below. We had our own gazebo with us and placed it over the tent to help keep out the rain, but the tree branch broke and fell on our gazebo and is now completely ruined. We ended up having to sleep in the car. 15. When returning to the campsite the next day, we told them that we were not happy with what happened and would like to book out and get refunded for the remaining days of the trip. The host tried to make it seem as if it was not his fault that the previous night went wrong as it was not their choice for us to spend the night in Badplaas. 16. We booked out 2 days earlier than what we were supposed to, and they only refunded 1 day. When we tried to contact them, we received no response. 17. Please note that I only gave a 1-star rating to the options listed above because it is a requirement on this site, but in truth, they do not receive any stars from me or my husband.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in