Mermaid Guest House

72 resensies

Gastehuis

Resensies

4.6/ 5

Gebaseer op 72 resensies

Uitstekend

Netheid

4.6

Ligging

4.5

Waarde vir geld

4.5

Diens

4.8

Veiligheid

4.4

Charl T

1 nag ⋅ Besigheidsreis

5.0

Feb 2025

Baie aangenaam gewees. Die verblyf was aangenaam, netheid is netjies en ontbyt was lekker.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

First Mate Olaf's Qu...

Christelle P

1 nag

5.0

Feb 2025

Heerlik gebly! Ek het heerlik gebly! Die kamer was mooi skoon, die badkamer was ruim en 10/10 vir die uitsig! En die lugreëling was 'n groot bonus. Die ontbyt was geurig en die verskeidenheid lekker groot. Sal beslis weer by Mermaid Guest House kom bly!

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Second Mate's Quarte...

Christelle P

1 nag

5.0

Feb 2025

Wonderlike gastehuis. Heerlik gebly. Baie netjies en skoon. Diens was puik en die ontbyt was heerlik!

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Second Mate's Quarte...

Valerie H

Kort verblyf ⋅ Saam met lewensmaat

5.0

Jan 2025

A pleasant stay in spite of difficult circumstances. We stayed downstairs in the "Cooks Quarters" which were clean and comfortable. Miemie and Tertia, at reception, were always friendly and informative. Unfortunately, we were woken up at around 6:30 every morning by huge vehicles parked on the property, outside our window, starting the engines and letting them run for 10 to 15 minutes. There was no electricity for the last two nights of our stay due to the huge fire in Elim affecting the supply to Struisbaai. We were provided with some emergency lighting which was adequate but not really sufficient. Hats off to the staff for still being able to produce a really good breakfast under difficult circumstances and for doing their best. Our waiter was fantastic, with a lovely sense of humour. We stayed downstairs.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Cooks Quarters (Room...

Sien gasheer se antwoord

Tertia

Mermaid Guest House

Good day, Thank you for your review. We are glad that you still had a pleasant stay under difficult circumstances. We do apologise for the guests waking you up early in the morning starting their vehicles. Mermaid GH

Frans R

1 nag ⋅ Besigheidsreis

4.8

Jan 2025

Skoon, netjies, lekker ontbyt. Skoon en netjies met 'n baie lekker ontbyt. Goeie diens van personeel.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

4.0

Waarde vir geld

5.0

Kamer bespreek

First Mate Olaf's Qu...

Dirk S

Kort verblyf

4.2

Apr 2025

Good value for money. Clean room with minibar and coffee station. Dry walls, you can hear the room next to you. In the morning, quite loud.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

4.0

Kamer bespreek

Captain's Mistress Q...

Renske J

Kort verblyf ⋅ Saam met lewensmaat

3.8

Aug 2025

Veilige verblyf. Ja, lekker gebly, ontbyt baie goed.

Netheid

4.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

3.0

Kamer bespreek

Second Mate's Quarte...

Theo P

1 nag ⋅ Saam met lewensmaat

3.6

Jan 2025

Not worth the money at all. Much better places in Struisbaai for the same rate. The maintenance is very poor. The same problems that we had in 2014 are still visible. The pool is dirty, pots need paint, and rails before windows need paint. Unfortunately, everything just feels so old. Won't be seeing us again.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

1.0

Kamer bespreek

Captain's Quarters (...

Sien gasheer se antwoord

Tertia

Mermaid Guest House

Good day, Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations. Guest satisfaction is very important to us, and we strive to continuously improve our facilities and services. We note your concerns regarding the appearance of the guesthouse. While we respect your personal impression, we would like to clarify that significant updates have been made over the years, including the replacement of barrels and pots with new plants. Maintaining a seaside property comes with unique challenges, such as preserving wooden frames against the elements, which is essential to ensuring the safety and longevity of our structures. We can ensure that it is well maintained. Regarding the swimming pool, we make every effort to keep it clean. However, being near the coast means occasional winds may cause some natural debris to enter the water. We appreciate any supporting details guests can provide to help us address specific concerns more effectively. We value all feedback as it allows us to improve, and we hope to welcome you back in the future for a more enjoyable experience. Thank you Mermaid GH

Werner S

1 nag

5.0

Des 2024

Vriendelike ontvangs, baie netjiese kamer. Baie skoon en luuks. Kamer het 'n mooi uitsig.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid