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Mountain View Penthouse

1 review
Self Catering

Reviews

3.6/ 5

Based on 1 review

Good
Cleanliness
4.0
Location
5.0
Value for money
3.0
Service
1.0
Safety
5.0
Naomi J
1 night stay ⋅ On business
3.6
Sep 2025

The place needs a better host who cares more about her guests. No, we didn't have a good stay. There were only 16 units of power and we paid R2500. When I contacted the owner, she said it was ok. We couldn't even make coffee with our breakfast the next morning because there wasn't enough power. There was salt in the sugar bowl and no milk left, as per other self-catering accommodation. There was also no hairdryer and the floors were dirty because after we had finished showering, our feet were grey with dust. The WiFi password was also not given to us anywhere, we had to contact the host for that.

Die plek kort 'n beter host wat meer omgee vir haar gaste. Nee, ons het nie lekker gebly nie. Daar was net 16 eenhede krag en ons het R2500 betaal. Toe ek die eienaar kontak, het sy gesê dit is ok. Ons kon nie eens die volgende oggend koffie saam met ons ontbyt gemaak het, want daar was nie genoeg krag nie. Daar was sout in die suikerpot en geen melk gelos nie, soos per ander self-catering akkommodasie. Ook nie 'n haardroër nie en die vloere was vuil, want na ons klaar gestort het, was ons voete grys van die stof. WiFi-wagwoord was ook nerens vir ons gegee nie, moes die host kontak daarvoor.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
3.0
Roxanne
Mountain View Penthouse
Dear Naomi, We’re truly sorry to hear that your stay did not meet your expectations and that you felt the property was not up to standard. Your feedback is important to us. Please note that you are the first guest to raise concerns of this nature. Nonetheless, we have addressed the issues you mentioned with our cleaning team, including the mix-up with the sugar and salt. Regarding the milk, this specific unit does not include milk as part of the offering, although we understand that other self-catering accommodations might provide it. As for the WiFi details, these were shared with you personally at check-in and also sent to you again thereafter. We sincerely hope that your future stays—whether with us or elsewhere—are more enjoyable and without issue. Kind regards, YouStay Team

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3.7/5

Roxanne New to LekkeSlaap!

Properties 19

Reviews 7

On LekkeSlaap 6 months

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From
R 2 480
per night, for 4 ppl

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From
From R 2 480
per night, for 4 ppl
1 review
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per night, for 4 ppl
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As Featured on Instagram
  • Capacity: 4 people
  • No children under 13
  • Check-in: 15:00 to 22:00
    Check-out: 10:00
  • Address: Villa Italia, Villa Italia, Century City, Cape Town, 7441, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8a2017d2f3d9d33866050619d19d2619691da2255440b7471f121d8e25bffefbff000ec760c333d039f91f5bd6e088979faa?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 480 per night, for 4 ppl 1 5 1 4 Villa Italia Villa Italia, Century City 7441 Western Cape 021 201 8901 15:00-22:00 10:00 -33.8888369 18.5064128
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