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Town Lodge Waterfall, Midrand

14 reviews
Hotel

Reviews

4.4/ 5

Based on 14 reviews

Very Good
Cleanliness
4.5
Location
4.6
Value for money
4.0
Service
4.4
Safety
4.7
Avril A
Short stay ⋅ With partner
5.0
Mar 2024

The Town Lodge met all our requirements. Our stay was great, pleasant and tranquil when we returned after a busy day and just what we needed.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand

Dear Avril, thank you for the kind review and words. We appreciate the support and look forward to welcoming you back to us again soon. Kind regards, Eugene

Beste Avril, dankie vir die vriendelike resensie en woorde. Ons waardeer die ondersteuning en sien uit daarna om jou binnekort weer by ons terug te verwelkom. Vriendelike groete, Eugene

This review has been automatically translated using Google.
Fransli S
Short stay ⋅ On business
5.0
Jan 2024

Relaxing. Had the best experience, friendly staff. Would recommend to stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand

Dear Fransli, thank you for the great review and wonderful comments. It is appreciated and will be shared with the rest of the team. We look forward to welcoming you back to the hotel and hopefully soon. Kind regards, Eugene.

Beste Fransli, dankie vir die goeie resensie en wonderlike kommentaar. Dit word waardeer en sal met die res van die span gedeel word. Ons sien uit daarna om jou terug te verwelkom by die hotel en hopelik binnekort. Vriendelike groete, Eugene.

This review has been automatically translated using Google.
Charmaine M
1 night stay ⋅ With partner
4.8
Dec 2024

Rooms were very neat and clean. The air conditioner was a hit in the heat. The ideal overnight stay. Staff were friendly and helpful.

Kamers was baie netjies en skoon. Die lugversorger was 'n treffer in die hitte. Die ideale oornagverblyf. Personeel was vriendelik en behulpsaam.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Room - Non-Sm...
Eugene
Town Lodge Waterfall, Midrand
Dear Charmaine Thank you for kindly completing our online survey. We were very pleased to note that you rated the hotel so highly and we’re delighted that our staff wow’d you with great service. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Eugene
Lizelle V
Short stay
4.8
Aug 2024

It was a nice quick visit for work. Definitely had a nice stay, maybe just maybe look into including meals with the overnight stay.

Dit was 'n lekker vinnige kuier vir werk. Definitief lekker gebly, dalk net miskien kyk om etes in te sluit by die oorslaap.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Twin Room - Non Smok...
Eugene
Town Lodge Waterfall, Midrand
Dear Lizelle Thank you for kindly completing our online survey, and we sincerely appreciate the extra time you took to provide further comments regarding the inclusion of breakfast in the room rates. However, City Lodge Hotels is based on a ‘selected services’ concept, and you pay only for what you want or use. We would not want to increase the room rate for the many guests who opt out of eating breakfast at the hotel. We will continue with our commitment to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. Kind regards Eugene Kotze General Manager Town Lodge Waterfall
Mart D
1 night stay ⋅ Individual traveller
4.6
Aug 2024

Convenient, safe and perfectly located for the purpose for which we drove 4 hours. My daughter and I had a great stay. The coffee station in the room could have been equipped just a little better. Otherwise we had everything we needed.

Gerieflik, veilig en perfek geleë vir die doel waarvoor ons 4 ure vêr gery het. Ek en my dogter het lekker gebly. Die koffie stasie in die kamer kon net bietjie beter toegerus gewees het. Andersins het ons als gehad wat nodig was.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
3.0
Room stayed in
Twin Room - Non Smok...
Eugene
Town Lodge Waterfall, Midrand
Dear Mart Thank you for kindly completing our online survey. We were very pleased to note that you rated the hotel so highly and we’re delighted that we wowed you with great service. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Eugene Kotzé General Manager Town Lodge Waterfall, Midrand
Willem B
Short stay ⋅ With partner
4.4
Apr 2024

Pleasant. Very nice! But you have to be prepared to wait an hour. Staff (in the restaurant) are not well trained. We ordered coffee with Khaloa and the waiter has no idea what it is. Finally he brings it up in a regular coffee cup without the cream.

Aangenaam. Baie lekker! Maar jy moet bereid wees om 'n uur te wag. Personeel (in die restaurant) is nie goed opgelei nie. Ons het koffie met Khaloa bestel en die kelner het nie 'n idee wat dit is nie. Uiteindelik bring hy dit in 'n gewone koffiebeker sonder die room op.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand
Dear Willem Thank you for kindly completing our online survey, and we sincerely appreciate the extra time you took to provide further comments regarding the disappointing experience with the Kalua coffee not prepared correctly. Your remarks have been brought to the attention of their management. Training has occurred since then, and we have launched a brand-new cocktail menu that includes "specialty coffees". We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Kind regards Eugene Kotze General Manager Town Lodge Waterfall
Joanie G
1 night stay ⋅ With partner
4.2
Aug 2024

Overnight for business in Midrand. Neat and safe place in the city to spend the night! I would only suggest that you provide water for the evening, because the water in the taps cannot be drunk.

Oornag vir besigheid in Midrand. Netjies en veilige plekkie in die stad om heerlik te oornag! Ek sal net voorstel dat julle water voorsien vir die aand, want die water in die krane kan nie gedrink word nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand
Dear Joanie, Thank you for kindly completing our online survey, and we sincerely appreciate the extra time you took to provide further comments regarding bottled water. Our most important consideration in this regard has always been the control of responsible disposal of the plastic bottles. We are now pleased to advise that we have rolled out water fountains in all our South African hotels. The Best Water Technology water fountains are magnesium enriched, and our guests will be able to enjoy as much drinking water as they desire at no extra cost – just fill up your own bottle or purchase one from reception. We are delighted that we WOW'd you with our great service and hope to welcome you as our guest to our hotels again soon. Kind regards, General Manager, Town Lodge Waterfall
Riette R
1 night stay
4.2
Aug 2024

Value for money! Had a lovely stay! 24-hour reception was on point for our need to check in early and check out early. Room was clean and comfortable for our stay. Loved the menu options! Food was delicious!

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
4.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand
Dear Riette Thank you for kindly completing our online survey. We were very pleased to note that you rated the hotel so highly, and we’re delighted that we WOW’d you with great service. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Eugene Kotzé General Manager Town Lodge Waterfall, Midrand
Andile F
1 night stay ⋅ On business
4.2
Jun 2024

Perfect. There is not much I can say, but the stay was okay.

Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Double Room - Non Sm...
Eugene
Town Lodge Waterfall, Midrand
Dear Andile, Thank you for kindly completing our online survey. We were very pleased to note that you rated the hotel so highly and we’re delighted that we WOW’d you with great service. We look forward to welcoming you as our guest to our hotels again soon. Kind regards, Eugene Kotzé General Manager Town Lodge Waterfall, Midrand
Anonymous Guest
Short stay ⋅ With partner
3.8
Aug 2024

Cleanliness
4.0
Service
5.0
Location
2.0
Safety
4.0
Value for money
4.0
Room stayed in
Twin Room - Non Smok...
Eugene
Town Lodge Waterfall, Midrand
Dear Michael Thank you for kindly completing our online survey. We were pleased to note that you generally rated the hotel positively and we’re delighted that we wow’d you with great service. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Eugene Kotze General Manager Town Lodge Waterfall

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Properties 1

Reviews 14

On LekkeSlaap 5 years

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From
R 1 281
per night, for 2 ppl

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per night, for 2 ppl
14 reviews
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 276 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: Montrose Road, off Bekker Road, Waterfall Park, Vorna Valley, Midrand, 1686, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbbd9584b4118ee5e74536f631973d8a17d118ec64a5ffb0d2bed6a1211ce2c9cfadb9433f79ca15746635e5beec9143919ac?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 281 per night, for 2 ppl 14 5 1 5 Montrose Road off Bekker Road, Waterfall Park 1686 Gauteng 021 201 8901 14:00-23:00 11:00 -26.008397443639 28.11833019161
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