Victoria Guesthouse Nyumbani

2 reviews

Guest House

Reviews

3/ 5

Based on 2 reviews

Cleanliness

3.0

Location

3.0

Value for money

3.0

Service

3.0

Safety

3.0

Louis F

Short stay ⋅ Family with teenagers

5.0

Oct 2025

We only slept there, but the accommodation was clean, safe and comfortable. They were expecting us when we arrived. The person on duty escorted us to our rooms and made sure we were okay. They also had a facility where we could safely store our bike overnight. We only slept there, but they cleaned our rooms nicely. They also made rounds during the night to make sure we were safe.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Deluxe Queen Room

View host response

Matieho Agnes

Victoria Guesthouse Nyumbani

Dear Louis, Thank you so much for your kind review and for taking the time to share your experience. We’re delighted to hear that you found our accommodation clean, safe, and comfortable. It’s great to know our team made you feel welcome and ensured your peace of mind throughout your stay. We truly appreciate your trust in us and hope to host you and your family again whenever you visit Tzaneen. Safe travels ahead!

Johann S

Short stay ⋅ Family with young children

1.0

Oct 2025

Not good at all. Not very good. No hot water to shower. Beds are not very nice to sleep on; they are very hard. No remotes for televisions. Very noisy.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Deluxe Queen Room

View host response

Matieho Agnes

Victoria Guesthouse Nyumbani

Thank you for your feedback. We’re always open to honest reviews, though we would like to clarify a few points for accuracy. All rooms are equipped with working TVs and remotes, the shower mixer was not used correctly and you confirmed hot water was fully functional. Our beds are standard hospitality-grade mattresses chosen for guest comfort, though preferences vary. You did not like the other room and that shouldn’t erase all good things about the establishment. Not specific about the kind of noises and there was no complaint raised during your stay; we always address such concerns immediately when informed. We take great pride in providing clean, comfortable, and well-maintained accommodation. Above all, you were one of our great guests. Thank you.