Villa Villiers

3 reviews

Self Catering

Reviews

4.5/ 5

Based on 3 reviews

Excellent

Cleanliness

4.3

Location

4.0

Value for money

4.7

Service

4.7

Safety

5.0

Isaac M

Short stay ⋅ With partner

5.0

Jan 2025

Felt like my own home. Comfortable, very safe. Very good location.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Nicole W

Short stay ⋅ Large group

4.6

Sep 2024

Relaxing, great stay! Great stay, the host was attentive. Even though there was an area-wide power outage which was nothing she could influence, she provided a kind gesture for the inconvenience. Perhaps have some candles or torches as a backup.

Cleanliness

5.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

4.0

Keziah G

Short stay ⋅ Large group

4.0

Dec 2024

All the accusations made our stay unpleasant. House is beautiful and the location is not far from the town. The host however was not very accommodating. We were accused of many things throughout our stay and even after. We had phone calls and messages about noise complaints that were untrue. We were accused of switching off the cameras and we were not aware of where the cameras were plugged in. They even sent someone to the house to check up on us. After we left the house, we were accused of damaging the shower floor which is an absolute lie.

Cleanliness

3.0

Service

4.0

Location

3.0

Safety

5.0

Value for money

5.0

View host response

Nicole

Villa Villiers

Hi Keziah, Please note that no false accusations were made. We received multiple complaints from surrounding neighbors regarding the conduct of your group during your stay, which caused discomfort for the families in the area. Regarding the damages, the bathroom floor was found to be damaged, and photos taken before and after your stay have been submitted for review. Additionally, glasses in the kitchen were broken, and the property was left in an unsatisfactory condition. The cameras were turned off, and while no direct blame was placed on you, it was necessary to ensure the property's safety, prompting us to send someone to check-in. This was done within our rights and, as per your confirmation, they did not confront you. Our property is listed on several platforms, and we have consistently received positive feedback from both neighbors and cleaners. We regret that you found your stay "unpleasant due to accusations," but our priority is to maintain good relations with our neighbors and ensure the care of our property. Wishing you all the best. Sincerely, Nicole