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Wooden Cottage 4 @ Uitspanoord

Self Catering

Reviews

2.6/ 5

Based on 1 review


Cleanliness
1.0
Location
3.0
Value for money
1.0
Service
5.0
Safety
3.0
Armand R
Short stay With friends
2.6
Dec 2024

Extremely disappointing. Very bad stay. Fridge not in full working order. Aircon faulty. Shower black mould. However, the caretaker went out of her way to help. She provided free wood and ice and stopped by every now and then to ask where she could help. Received very good service from her.

Uiters teleurstellend. Baie sleg gebly. Yskas nie in volle werkende toestand nie. Aircon foutief. Stort swart gemuf. Die opsigter het egter uit haar pad gegaan om te help. Sy het gratis hout en ys voorsien en kort-kort kom inloer om te hoor waar sy kan help. Baie goeie diens by haar gekry.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
5.0
Location
3.0
Safety
3.0
Value for money
1.0
Johanna
Wooden Cottage 4 @ Uitspanoord

Good day, The fridge is/was not faulty. To date it works 100% It was not chilled before your arrival, We did see that you packed a lot of cold drinks in the warm fridge and suspected that you opened it briefly to see if it would cool. We wanted to put in another fridge which you rejected but you were satisfied with an ice bucket with lots of ice. The aircon became faulty due to a short circuit in an outside wire after a lot of rain. It was repaired, it worked again after about half an hour. I take responsibility for the mould on the silicone that seals the shower to the wall. My servants have been addressed about it. WE have a 24-hour handyman on duty to do any possible repairs immediately to ensure the guest's comfort. We thank you for your support, please accept our apology.

Goeie dag, Die yskas is/was nie foutief nie. Tot op datum werk dit 100% Dit was nie verkoel voor jul aankoms nie, Ons het wel gesien dat julle baie koeldranke in die warm yskas gepak het en vermoed kort kort oopgemaak het om te sien of dit koud maak. Ons wou 'n ander yskas insit wat jul van die hand gewys het maar jul was tevrede met 'n yskan met baie ys. Die aircon het foutief geraak weens 'n kortsluiting in 'n buite draad na baie reen. Dit is herstel, dit het na ongeveer 'n halfuur weer gewerk. Vir die muf op die silicone wat die stortbak teen die muur seel neem ek verantwoordelikheid. My bediendes is daaroor aangespreek. ONs het 'n 24uur handyman aan diens om enige moontlike herstelwerk dadelik te doen om die gas se gerief te verseker. Ons dank u vir u ondersteuning, aanvaar asb ons verskoning.

This review has been automatically translated using Google.

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3.8/5

Johanna Verified

Properties 7

Reviews 32

On LekkeSlaap 6 years

From
R 1 350
per night, for 4 ppl

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From
From R 1 350
per night, for 4 ppl
From
R 1 350
per night, for 4 ppl
Reserve
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Barry Street, Barkley West, 8375, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd9061c2c5764f1cd60be0a69ad7932a9eb2097a3045d30dfa7ec90385026b00aedee5b7f9c739bbf3e98bd87173b1cf8c62f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 350 per night, for 4 ppl 1 5 1 3 Barry Street Barkley West 8375 North West 021 201 8901 14:00-19:00 10:00 -28.539179566749 24.525999104893
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