Eagle Creek Lodge

35 reviews

Resort

Reviews

3.9/ 5

Based on 35 reviews

Good

Cleanliness

3.9

Location

3.8

Value for money

3.9

Service

4.3

Safety

3.9

Jo-dine O

Short stay ⋅ With partner

5.0

Dec 2024

Close to things to do. Nice and quiet. Had a nice stay, thank you.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Mountain Hawk Eagle ...

Emile T

Short stay ⋅ Individual traveller

5.0

Aug 2024

Nice relaxing home. The place is nicely decorated. There are improvements to be made, but they are busy. The place was clean and beautiful.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Sollitairy Eagle - N...

View host response

Monique

Eagle Creek Lodge

*A fresh start awaits you* We're sorry to hear about your recent experience. We're pleased to inform you that our lodge is under new management as of August 10, 2025, and loads of improvements are underway. We'd love to welcome you back and provide a better experience. Your comfort and satisfaction are our top priority. We look forward to serving you soon!

Sydney M

Short stay ⋅ Individual traveller

5.0

Jun 2024

Fantastic. Great stay, would recommend.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Mountain Hawk Eagle ...

View host response

Monique

Eagle Creek Lodge

Thank you for your lovely review. We enjoyed your visit and would welcome you back anytime.

This review has been automatically translated using Google.

Gerrit V

Short stay ⋅ With partner

3.6

May 2025

Friendly, helpful receptionist who lives on site. It was pleasant to stay there.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

2.0

Safety

3.0

Value for money

3.0

Room stayed in

Sollitairy Eagle - N...

View host response

Monique

Eagle Creek Lodge

*A fresh start awaits you* We're pleased to inform you that our lodge is under new management as of August 10, 2025, and loads of improvements are underway. We'd love to welcome you back and provide another great experience. Your comfort and satisfaction are our top priority. We look forward to serving you soon! More exciting updates!* Our formerly independent restaurant is also undergoing renovations at the moment and will now be managed exclusively by our new lodge management. We can't wait to welcome you to our newly renovated in-house restaurant, offering an even more seamless and enjoyable experience.

Dewaldt V

Short stay ⋅ With partner

1.0

Mar 2025

Did not stay at the Resort. Owner Monique did not want to refund our money at all. What we saw on your page and what we got was not what we expected, including our unit no. 8 and the surrounding area. We did not feel safe with a view of a squatter camp close to the resort. Thank you, Sonja, for your friendly welcome. After Niel phoned the owner, Monique, we were told to sort it out with the website for our refund of 2 days. The website phoned Monique, and she informed them that she is not going to reimburse our 2 days. WE WILL NOT RECOMMEND Eagle Creek Resort Sabie. The resort needs attention. Thank you, for finding us suitable accommodation after our bad experience.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Spotted Eagle - Numb...

View host response

Monique

Eagle Creek Lodge

Good afternoon, Thank you for your review. I’d like to take this opportunity to clarify a few points in the spirit of transparency and accuracy. Your refund was processed in full on Monday, 24 March. Monique, who assisted you, is part of the bookings team and not in a management or ownership role. As previously explained, she does not have the authority to make executive decisions but is dedicated to supporting guests by providing accurate information and securing reservations. Monique also made contact with your husband on Monday, 24 March, to explain the situation and still went above and beyond to assist where possible from her position. Sonja and Neil, who welcomed you at the lodge, are the managers and your designated hosts. Any concerns, requests, or issues requiring approval should be directed to them, as they are in a position to address and resolve such matters. All information and photographs listed across the various platforms where the property is advertised are up to date and accurate. The amenities and features reflected online are a true representation of what is available at the lodge. We also wish to clarify that the unit you booked does not include a television, and this is indicated clearly in several places online as well as in the gate pass sent via WhatsApp. Additionally, during your call to the bookings department prior to arrival, Monique reiterated that the unit does not have a TV, but full DSTV is available in the communal lounge for all guests. We do our utmost to ensure all information is clearly communicated, though we cannot be held responsible if details are overlooked during the booking process. The lodge has maintained a strong safety record, with 24-hour security that includes electric fencing, gate control, and night guards. There have been no incidents or safety concerns over the past three years. Had you stayed for the weekend as originally planned, we believe you would have had a pleasant and enjoyable experience. Despite the situation, we are thankful that Monique was still able to assist you to the best of her ability, even when the matter was redirected to the platform through which the booking was made. We are, however, disappointed that a review containing inaccurate details and personal references was left, despite the efforts made to assist and clarify.

Marietjie J

1 night stay ⋅ With friends

4.8

Feb 2024

Excellent. We had a great stay.

Cleanliness

5.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

5.0

Room stayed in

Spotted Eagle - Numb...

Nomcebo S

Short stay ⋅ Family with young children

4.6

Jan 2024

Awesome. Had a really wonderful stay, we had an amazing welcome from Gelinda. We had free service for the whole stay at no extra cost. It was very peaceful, and my nephew really enjoyed playing in the little playground. The WiFi was unstable though.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Room stayed in

Wahlberg's Eagle - N...

View host response

Monique

Eagle Creek Lodge

We are glad to hear that you enjoyed your stay. We apologise for the unstable WiFi; our service providers had some struggle with the tower but they managed to have the problem solved. Come and visit again soon!

This review has been automatically translated using Google.

Matthew D

1 night stay ⋅ Family with young children

4.0

Dec 2024

Affordable. We enjoyed our overnight stay there.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

4.0

Value for money

4.0

Room stayed in

African Hawk Eagle -...

View host response

Monique

Eagle Creek Lodge

*A fresh start awaits you* We're pleased to inform you that our lodge is under new management as of August 10, 2025, and loads of improvements are underway. We'd love to welcome you back and provide another great experience. Your comfort and satisfaction are our top priority. We look forward to serving you soon! More exciting updates! Our formerly independent restaurant is also undergoing renovations at the moment and will now be managed exclusively by our new lodge management, and we can't wait to welcome you to our newly renovated in-house restaurant soon, offering an even more seamless and enjoyable experience.

Michelle W

Short stay ⋅ With partner

4.0

May 2024

Very cute place, just needs some attention. We were there for 5 nights. Would love to eat there every night, just a shame they only make food until 17h00. The burgers and chips were really delicious. Linens are beautiful, but the decor is a bit dated. The place definitely needs some attention. We like the open space to the outside. Will also take a unit that is detached next time.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

4.0

Value for money

4.0

Room stayed in

Mountain Hawk Eagle ...

View host response

Monique

Eagle Creek Lodge

Afternoon Michelle, Thank you for your review. We are glad you enjoyed your time with us and felt at home. Our restaurant is indeed an independent restaurant and is not directly managed by the resort, we are therefore forwarding the review to our restaurant management so that we may be able to serve guests later in the evening for guests' convenience. We enjoyed your visit and hope to see you again soon.

This review has been automatically translated using Google.

Bernadine J

Short stay ⋅ With partner

3.8

Jun 2024

I would suggest some type of heating system as it tends to get very cold. The stay was very good.

Cleanliness

4.0

Service

4.0

Location

3.0