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Klawer Hotel

160 reviews
Hotel

Reviews

3.7/ 5

Based on 160 reviews

Good
Cleanliness
3.7
Location
3.6
Value for money
3.5
Service
3.9
Safety
4.1
Gerrit L
Short stay ⋅ With partner
5.0
Sep 2025

It was a cozy home away from home. It felt like visiting family. Nice! We felt at home, at ease. Staff was friendly, helpful and professional. Total departure from the orthodox hotel.

Dit was 'n gesellige tuiste weg van die huis. Soos kuier by familie gevoel. Lekker! Ons het tuis gevoel, op ons gemak. Personeel was vriendelik, behulpsaam en professioneel. Totale afwyking van die ortodokse hotel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Double Room...
Mukundi M
1 night stay ⋅ On business
5.0
Jul 2025

Wonderful. It was great to stay at Klawer Hotel.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Business Double Room
Micru Engineering M
Short stay ⋅ On business
5.0
Nov 2024

Good. Excellent. My husband enjoyed the stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Business Triple Room
Moorrees
Klawer Hotel
Many thanks makes us proud.
Kevin R
1 night stay ⋅ On business
4.8
Jul 2025

Food was good. Good service and good food.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Business Double Room
George F
1 night stay ⋅ Individual traveller
4.8
Jul 2025

It was neat and received with a friendly welcome. It was fit for purpose, thank you.

Dit was netjies en is vriendelik ontvang. Dit was geskik vir die doel, dankie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Twin Room -...
Anonymous Guest
1 night stay ⋅ With friends
4.6
Mar 2025

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Comfort Family Room
Bruce F
Short stay ⋅ On business
4.2
Jan 2025

Really enjoyed my short stay. Stay was great, people very friendly and accommodating. Steak at the restaurant was great.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
5.0
Christolene B
Short stay ⋅ With partner
4.0
Aug 2025

If I hadn't already paid everything, and there was another option, I wouldn't have stayed. We made the best of a bad situation. The staff is nice, the food was good, the bed/mattress was not a problem. The room's linen is thinly washed from age, thin duvet, rough old blanket, what you need. An old box TV that, a cocktail table in one corner and a shallow side table whose glass has been replaced with wood for a coffee station. At least 5 laminated A4 sheets on the wall with rules like, save water/power, turn everything off before you go out, smoke outside plus.

As ek nie reeds alles betaal het, en daar 'n ander opsie was, het ek nie gebly. Ons het die beste van 'n vrot saak gemaak. Die personeel is gaaf, die kos was goed, die bed/matras was nie 'n probleem. Die kamer se linne is dun gewas van ouderdom, dun duvet, growwe ou kombers, wat jy nodig het. 'n Ou boks TV wat, 'n cocktail tafel in die een hoek en 'n vlak side table wat se glas met hout vervang is vir 'n koffiestasie. Ten minste 5 gelamineerde A4 blaaie teen die muur met reels soos, spaar water/krag, sit alles af voor jy uitgaan, rook buite plus.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
2.0
Moorrees
Klawer Hotel

Thank you for taking the time to share your feedback about your stay. We appreciate that you positively highlighted the friendliness of our staff and the quality of the food. However, it is disappointing to hear that other aspects of the room did not meet your expectations. We understand that guests expect a comfortable and pleasant experience, and therefore we take your comments regarding linens, blankets, and other room finishes seriously. We have already held internal discussions to evaluate and gradually improve these points. We would also like to clarify that, when your dissatisfaction was reported to our management, a partial refund was immediately made to you as a sign of good faith and to alleviate your disappointment. We did this because we value our guests, even when their experience did not meet their needs. We understand that your stay was not ideal and we respect your decision not to stay with us again. However, we will continue to work to improve the standard of our rooms and facilities, so that future guests can fully experience the service and hospitality that we strive for. Kind regards, Management Team Klawer Hotel & Margo’s Restaurant

Dankie dat u die tyd geneem het om terugvoer te deel oor u verblyf. Ons waardeer dat u die vriendelikheid van ons personeel en die gehalte van die kos positief uitgelig het. Dit is egter teleurstellend om te hoor dat ander aspekte van die kamer nie aan u verwagtinge voldoen het nie. Ons besef dat gaste ’n gemaklike en aangename ervaring verwag, en daarom neem ons u opmerkings rakende linne, komberse, en ander kamerafwerkings ernstig op. Ons het reeds interne gesprekke gevoer om hierdie punte te evalueer en geleidelik op te knap. Ons wil ook duidelik stel dat, toe u ontevredenheid by ons bestuur gerapporteer is, daar onmiddellik ’n gedeeltelike terugbetaling aan u gemaak is as ’n teken van goeie trou en om u teleurstelling te verlig. Ons het dit gedoen omdat ons waarde heg aan ons gaste, selfs wanneer hul ervaring nie aan hul behoeftes voldoen het nie. Ons verstaan dat u verblyf nie ideaal was nie en ons respekteer u besluit om nie weer by ons aan te doen nie. Ons sal egter aanhou werk om die standaard van ons kamers en geriewe te verbeter, sodat toekomstige gaste die diens en gasvryheid wat ons nastreef, volkome kan beleef. Vriendelike groete, Bestuurspan Klawer Hotel & Margo’s Restaurant

This review has been automatically translated using Google.
Dries D
Short stay ⋅ On business
1.8
Jul 2025

Worst business travel stay ever. Absolutely not worth it. The place is really falling apart. Rooms are cold and basic with old linen, a squeezing bed, a shower curtain, and plain unpainted doors as they come from the hardware store. The only good thing about it is the manager who really tries his best. The signal is poor, WiFi doesn't work on iPhones, and you get issued small 200MB vouchers. I used one and it was finished in less than 20 minutes. Not appropriate for business travel at all. Would not recommend and will never stay there again.

Cleanliness
1.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
1.0
Room stayed in
Business Double Room
Moorrees
Klawer Hotel
Dear Dries, Thank you for sharing your feedback regarding your recent stay at Klawer Hotel & Margo’s Restaurant. We are truly sorry to hear that your experience did not meet your expectations, especially during an important business trip. We sincerely regret that aspects of our rooms, linen, and facilities left you disappointed, and we take your comments about comfort, Wi-Fi, and general upkeep very seriously. While we are pleased to hear you found our manager helpful, we acknowledge that this does not make up for the shortcomings you encountered. Please be assured that we are in the process of reviewing our maintenance schedule, updating certain room features, and exploring improved Wi-Fi solutions to ensure a more comfortable and reliable experience for all our guests. Your detailed feedback will assist us greatly in prioritising these improvements. We value every guest’s opinion — even when it’s not positive — as it helps us identify where we need to improve. We hope that, in the future, we may have an opportunity to welcome you back and provide the warm, comfortable, and well-equipped stay that we strive to offer. Kind regards, Management Klawer Hotel & Margo’s Restaurant
Heinrich R. T
1 night stay ⋅ With partner
5.0
Aug 2024

Exceptional hospitality. Very good experience to be able to stay there. Had a great stay. Personal attention from owner. Friendly, helpful staff.

Uitsonderlike gasvryheid. Baie goeie ervaring om daar te kon bly. Het baie lekker gebly. Persoonlike aandag van eienaar. Vriendelike, hulpvaardige personeel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Twin Room -...
Moorrees
Klawer Hotel

Afternoon, thank you very much for the positive, uplifting comment. Highly appreciated.

Middag, baie dankie vir die positiewe, opbouende kommentaar. Word hoogs waardeer.

This review has been automatically translated using Google.

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3.8/5

Moorrees Verified

Properties 1

Reviews 160

On LekkeSlaap 12 years

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per night, for 2 ppl

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160 reviews
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  • Capacity: 35 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 120 Main Road, Klawer, 8145, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA86cd5ffb885dcaf4a0e86f4a2bd636111032a0795af608317301fc59f1ac10c188420c5e2202b67803bbd0a2669002009a30?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R980 per night, for 2 ppl 160 5 1 4 120 Main Road Klawer 8145 Western Cape 021 201 8901 14:00-19:00 10:00 -31.776373423751 18.623735904694
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