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Pastel Guest House

14 reviews
Guest House

Reviews

3.3/ 5

Based on 14 reviews

Cleanliness
3.4
Location
3.4
Value for money
3.5
Service
3.4
Safety
3.1
Mellie B
Short stay
5.0
Jan 2025

Beautiful old house. Clean and tidy, beautiful view of Durban and the sea.

Mooi ou huis. Skoon en netjies, mooi uitsig oor Durban en see.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Superior Family Room
Anonymous Guest
1 night stay ⋅ Individual traveller
4.8
Jun 2024

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Room
Elzanie L
Short stay ⋅ On business
1.8
Jul 2025

Will not stay there again. Fridge not working, bedside lamps not working. Bathroom dustbin was still full of previous guests' stuff. Unpleasant smell in the rooms. Not clean at all. We asked for cleaning products on arrival to clean the rooms ourselves and were advised that they do not have.

Cleanliness
1.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
1.0
Room stayed in
Deluxe Room
Room stayed in
Standard Family Room
Dennis
Pastel Guest House
We regret any unsatisfactory experiences. I have followed up to the best of my knowledge to report back; we note the review received today was from the booker and did not stay as a guest. All lamps and fridges in the three rooms occupied were working. The housekeeper has confirmed all bathroom bins were cleared before the new guests' arrival; however, a late departure may have used the bathroom bin unbeknownst to her. We accept this as the previous guest was recorded as a late departure waiting for transport. I am further advised the female occupant did ask for Jik, to which the housekeeper confirmed she was out of stock. We certainly carry cleaning products. I was in direct WhatsApp communication with the company team travelling to Durban and received no communication regarding displeasure. If the housekeeper or I had been informed of any requests, I or my staff would have arranged.
Anonymous Guest
1 night stay ⋅ With partner
3.0
Dec 2024

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Standard Family Room
Lawrence E
Short stay ⋅ With partner
3.0
Apr 2024

Was pleasant. Not child friendly. But a great place if you need a place to sleep over for business or sports events.

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Standard Family Room
Tshepo C
1 night stay
5.0
Dec 2023

Lovely. The view of Durban through the balcony was out of this world.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Family Room
Louise L
Short stay ⋅ On business
4.8
Apr 2023

Comfortable. It was a nice by-place, the hostess was great and received good service.

Gerieflik. Dit was 'n lekker byplek, gasvrou great en goeie diens gekry.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Family Room
Linda V
1 night stay ⋅ Family with young children
2.2
May 2023

Glad we only stayed one night. Struggled to put the TV's on. Bathrooms grimy, hair in shower drains. Shower door broken (separates from lining). Overall, the house does not appear to be clean. Throws and cushions not clean. Bed pillows flat and visibly old. Bedside lamp bulb fused. Only one cup in each room for tea. No coffee? Back door does not close at all. Security gate at back door - slider very difficult to close. Glad we only had to spend one night. Much more effort can be made by the housekeeper with cleaning. We didn't expect a 5-star venue but were disappointed when comparing the photos on the website to the reality. No hot water in one of the bathrooms. Didn't feel safe in area. Actually couldn't wait to get home and shower.

Cleanliness
1.0
Service
3.0
Location
1.0
Safety
1.0
Value for money
5.0
Room stayed in
Deluxe Room
Nelda O
1 night stay ⋅ Individual traveller
2.6
Sep 2021

Owner very accommodating but general appearance is untidy. Very sketchy area – photos are misleading. The owner was not there and the woman in charge was very friendly, but for single traveler (woman) I would not recommend it. Dangerous and even GPS warned to look out for surroundings. Garden was very untidy and general appearance needed work. TV only had one channel that worked.

Eienaar baie akkommoderend maar algemene voorkoms is onnet. Baie sketchy area – foto's is misleidend. Die eienaar was nie daar nie en die vrou in beheer was baie vriendelik, maar vir enkelreisiger (vrou) sal ek dit nie aanbeveel nie. Gevaarlik en self GPS het gewaarsku om uit te kyk vir omgewing. Tuin was baie onnet en algemene voorkoms het werk nodig. TV net een kanaal gehad wat gewerk het.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
2.0
Safety
2.0
Value for money
3.0
Room stayed in
Standard Family Room
Dennis
Pastel Guest House

Hi Nelda, We are two houses down from the Berea SAPS station over the past 70 years we have never had a security risk except once washing was taken off the line. Unfortunately I couldn't be there as I stay at my other place. We have cameras, electric fence and rely on my trustworthy staff and guests to keep me updated and assist immediately. As advertised on this agents website we have OVHD satellite tv with all the channels they allow

Hallo Nelda, Ons is twee huise af van die Berea SAPD-stasie oor die afgelope 70 jaar het ons nog nooit 'n sekuriteitsrisiko gehad nie, behalwe sodra wasgoed van die lyn afgehaal is. Ongelukkig kon ek nie daar wees nie, want ek bly by my ander plek. Ons het kameras, elektriese heining en maak staat op my betroubare personeel en gaste om my op hoogte te hou en dadelik by te staan. Soos geadverteer op hierdie agent se webwerf het ons OVHD satelliet-TV met al die kanale wat hulle toelaat

This review has been automatically translated using Google.
Robert G
Short stay ⋅ With partner
1.2
Sep 2021

Unsafe feeling, noisy guests. Noisy guests until very late and place falling apart, tried to upgrade me to other room for more money and then sat in the room anyway.

Onveilig gevoel, raserige gaste. Raserige gaste tot baie laat en plek val uitmekaar uit, het my probeer upgrade na ander kamer vir meer geld en toe in elk geval in die kamer gesit.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
2.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Standard Family Room

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3.3/5

Dennis Verified

Properties 1

Reviews 14

On LekkeSlaap 8 years

Reserve
From
R 530
per night, for 2 ppl

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From R 530
per night, for 2 ppl
14 reviews
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  • Capacity: 10 people
  • All ages welcome
  • Check-in: 13:00 to 21:00
    Check-out: 10:00
  • Address: 46 Halford Road, Musgrave, Durban, 4001, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDI0ZDYwZjNiLWMzYzItNDM2ZS1iZjYzLTQ3MTNkMmRiZmM0Mw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R530 per night, for 2 ppl 14 5 1 4 46 Halford Road Musgrave 4001 KwaZulu-Natal 021 201 8901 13:00-21:00 10:00 -29.848700958368 31.003295820238
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