Vaal Marina Guest House

8 reviews

Guest House

Reviews

4.5/ 5

Based on 8 reviews

Excellent

Cleanliness

4.9

Location

4.8

Value for money

4.6

Service

4.1

Safety

4.5

Emsie P

Short stay ⋅ With partner

5.0

May 2025

Fantastic stay. We would recommend the guesthouse anytime. The owner went out of her way to make it comfortable for us. The place is clean and tidy and well furnished. We had a very nice stay.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Unit 4-sleeper Famil...

Yusuf S

1 night stay ⋅ On business

5.0

Mar 2025

Loved it. Very professional service and a very pleasant host.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

Vee

Vaal Marina Guest House

Thank you, for choosing to stay with us. Your love and support were highly appreciated. We hope to see you soon at your home away from home. Thank you. Vee van Heerden Vaal Marina Guest House

Miya M

1 night stay ⋅ With partner

5.0

Mar 2025

A home far from home. The place is clean and the host is very friendly. We were late for check-in, but she made us as comfortable as possible when we arrived.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Unit 1 - Honeymoon S...

Mapitso P

1 night stay ⋅ With friends

4.8

Apr 2025

We will definitely come back again. We were late for check-in but she made us feel comfortable on arrival. Very professional service from Vee, excellent service. The place is very clean and good value for money. She is caring and loving to the visitor. Will definitely come back again.

Cleanliness

5.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

5.0

Room stayed in

Unit 1 - Honeymoon S...

View host response

Vee

Vaal Marina Guest House

Mam Mapitso Thank you for the love and support, thank you for trusting us to host you with your friends. Vaal Marina Guest House your home away from home. Bless you.

Chris O

1 night stay ⋅ Individual traveller

3.8

Feb 2025

Good. The stay was lovely and the lady (owner) was very friendly and made us feel at home. On leaving, I was met with a gent I had never seen before and was asked if I had paid, looking very worried, so I told him to please rather go check, and he did. I did try and explain that I had paid the full amount even before I checked in. He came back, got in his car and left without saying thank you or yes, it's fine. Nothing. I might have gone back but not after being treated like a criminal. Thank you, Vee, for being a great owner and hostess; you made us feel welcome.

Cleanliness

5.0

Service

2.0

Location

5.0

Safety

3.0

Value for money

4.0

Room stayed in

Unit 3

Jaco F

1 night stay ⋅ With partner

3.0

Apr 2025

Clean, comfortable, good value for money, but poor communication. Let's start with the positives – the room and house were generally very neat, clean and well-kept. The room and bathroom were clean, and everything worked perfectly. We really appreciated the cleanliness and general condition of the accommodation. Unfortunately, the communication and check-in process left a lot to be desired. Upon our arrival in the afternoon, I had to walk into the house myself where a person was sitting on the sofa eating. He did not introduce himself, and I assumed he was another guest. Only after standing around the house for a while did I ask him where the host was – then he mentioned that he worked there, and after a little confusion, he then took us to the room. I mentioned to him that we were attending a wedding and asked if it would be okay if we returned between 00:00 and 01:00, and if there was a key or specific arrangement. He assured me that it was no problem and that everything would be provided. To our disappointment, the guesthouse was closed when we returned just after midnight. Luckily, I had his number and called him – he then asked us to walk around the house and feel all the doors. However, everything was locked. When I asked him to please come and open it for us, his answer was that we would have to wait 40 minutes. Waiting outside in the rain and in a strange environment for 40 minutes was not acceptable or safe, especially not with my fiancé with me. Eventually, I was forced to knock on other guests’ windows to get them to open the door for us. Luckily, they were not too unhappy about being woken up in the early hours of the morning. Although the accommodation itself was very neat and comfortable, I would recommend that the host pay urgent attention to the reception and communication process – it can make a big difference to the guest experience.

Netjies, gerieflik, goeie waarde vir geld, maar swak kommunikasie. Kom ons begin by die positiewe – die kamer en huis was oor die algemeen baie netjies, skoon en goed versorg. Die kamer en badkamer was skoon, en alles het perfek gewerk. Ons het regtig die netheid en die algemene toestand van die verblyf waardeer. Ongelukkig het die kommunikasie en die inboekproses baie te wense oorgelaat. By ons aankoms die middag, moes ek self in die huis instap waar ’n persoon op die bank gesit en geëet het. Hy het homself nie voorgestel nie, en ek het aanvaar hy is ’n ander gas. Eers nadat ek ’n rukkie in die huis rondgestaan het, het ek hom gevra waar die gasheer is – toe noem hy dat hy daar werk, en na ’n bietjie verwarring het hy ons toe na die kamer geneem. Ek het aan hom genoem dat ons ’n troue gaan bywoon en gevra of dit reg sal wees as ons tussen 00:00 en 01:00 terugkeer, en of daar ’n sleutel of spesifieke reëling is. Hy het vir seker gesê dit is geen probleem nie en dat alles voorsien sal wees. Tot ons teleurstelling was die gastehuis egter gesluit toe ons net ná middernag terugkeer. Gelukkig het ek sy nommer gehad en hom gebel – hy het ons toe gevra om rondom die huis te loop en by al die deure te voel. Alles was egter gesluit. Toe ek vra dat hy asb. vir ons moet kom oopmaak, was sy antwoord dat ons 40 minute sal moet wag. Om in die reën en in ’n vreemde omgewing vir 40 minute buite te wag was nie aanvaarbaar of veilig nie, veral nie met my verloofde by my nie. Uiteindelik was ek genoodsaak om aan ander gaste se vensters te klop sodat hulle ons kon oopmaak. Gelukkig was hulle nie te ontevrede oor die ontwaking in die vroeë oggendure nie. Alhoewel die verblyf self baie netjies en gerieflik was, sal ek aanbeveel dat die gasheer dringende aandag gee aan die ontvangs- en kommunikasieproses – dit kan ’n groot verskil maak aan gaste se ervaring.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

1.0

Location

4.0

Safety

3.0

Value for money

3.0

Room stayed in

Unit 1 - Honeymoon S...

Carolina S

Short stay ⋅ With partner

5.0

Dec 2024

The service was excellent and the hosts were amazing from check-in to check-out. Our stay was comfortable and great.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Unit 4-sleeper Famil...

Leon K

1 night stay ⋅ With partner

5.0

Apr 2023

Overnight. The guest house was very clean and tidy and well located in Vaal Marina. Vaaldam is unique with its own charm and the guest house lived up to it.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in