Suprime Hotels and Conference

1 review

Hotel

Reviews

1/ 5

Based on 1 review

Cleanliness

1.0

Location

1.0

Value for money

1.0

Service

1.0

Safety

1.0

Danie P

1 night stay ⋅ With partner

1.0

Jul 2025

Not recommended at all! Not overnight at all after we had a look at the premises. Felt very unsafe in the area and the same at the premises. The building is very dilapidated through which you walk to your room, and there is a very low level of maintenance. Bitterly disappointed and informed that no money, or part of it, will be refunded. Will not be able to trust the website again with any booking. Photos on the website differ from the current condition of the premises.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Standard King Room

View host response

Vusi

Suprime Hotels and Conference

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We would like to assure you that the safety and comfort of our guests remain our top priorities. Our property is equipped with 24-hour surveillance cameras, a secure, remote-controlled access gate, and is routinely maintained to ensure cleanliness and a pleasant environment for all our guests. We understand that perceptions may vary, and we’re sorry to hear that you felt uncomfortable. We always encourage guests to raise any concerns during their stay so that we can address them immediately. Nonetheless, we value all feedback as it helps us to improve, and we sincerely regret that your visit left you feeling disappointed. We hope you might reconsider and give us another opportunity in the future to provide you with the welcoming experience we strive for. Warm regards, Suprime Hotels and Conference