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The Grey Hotel

Reviews

4/ 5

Based on 2 reviews

Very Good

Cleanliness
4.5
Location
4.5
Value for money
3.5
Service
3.5
Safety
4.0
Stephan V
1 night stay With partner
4.6
Sep 2025

Short visit to Cape Town. Very conveniently located. Everything was good. Neat room. Good bedding.

Kort besoek aan Kaapstad. Baie gerieflik geleë. Als was goed. Netjiese kamer. Goeie beddegoed.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0

Jacobus L
1 night stay With partner
3.4
Sep 2025

Not again. Grey Hotel had already informed me before my arrival that the website had charged too little, and that I would have to pay an extra R280 on arrival. At check-in, the lady wanted to charge me an extra R550, but I was able to help her out. There was no kettle and coffee, or even a bottle of water in the room. Tiny room and bed.

Nie weer nie. Grey Hotel het reeds voor my aankoms laat weet dat die webtuiste te min gevra het, en dat ek ekstra R280 by aankoms moes betaal. By check-in wou die dame my toe R550 ekstra laat betaal, maar ek kon haar reghelp. Daar was nie ’n ketel en koffie nie, of eers ’n botteltjie water in die kamer. Piepklein kamer en bed.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
2.0
Lisa
The Grey Hotel

Good day Jacobus, Thank you very much for your constructive feedback. We have now sorted out the problem with the advertised prices on the website. We apologise for any inconvenience this may have caused, and appreciate your bringing the error to our colleague’s attention. As indicated in our advertisement, we do not provide extras such as slippers or kettles in the rooms. However, we do offer 24-hour access to coffee and tea – you can simply arrange with reception if you would like to make use of this. We also plan to install a coffee and tea station in each room in the near future. Each room is currently equipped with a small fridge and two bottles of water, perhaps you missed it. The website has photos and descriptions of each room. Feel free to contact us in the future for advice on larger rooms. We are happy to help. Kind regards, Marietjie

Goeie dag Jacobus, Baie dankie vir jou konstruktiewe terugvoer. Ons het intussen die probleem met die geadverteerde pryse op die webwerf uitgesorteer. Ons vra omverskoning vir enige ongerief wat dit moontlik veroorsaak het, en waardeer dit dat julle ons kollega se aandag op die fout gevestig het. Soos aangedui in ons advertensie, voorsien ons nie ekstras soos slippers of ketels in die kamers nie. Ons bied egter 24-uur toegang tot koffie en tee – julle kan eenvoudig met ontvangs reel indien julle daarvan gebruik wil maak. Ons beplan ook om in die nabye toekoms ‘n koffie- en teestasie in elke kamer te installeer. Elke kamer is tans toegerus met ‘n klein yskas en twee bottels water, miskien het jul dit gemis. Die webtuiste het fotos en beskrywings van elke kamer. Voel vry om ons eerder in die toekoms te nader vir advies oor groter kamers. Ons help gerus. Vriendelike groete, Marietjie

This review has been automatically translated using Google.

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4/5

Lisa New to LekkeSlaap!

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Reviews 2

On LekkeSlaap 5 months

From
R 1 371
per night, for 2 ppl

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From
From R 1 371
per night, for 2 ppl
From
R 1 371
per night, for 2 ppl
Reserve
  • Capacity: 26 people
  • No children under 12
  • Check-in: 15:00 to 00:00
    Check-out: 12:00
  • Address: 49 Napier Street, De Waterkant, Cape Town, 8001, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA4850b2bbe146b86a7c5b9a8883038d4811655eb02e43a5e0613751371ff778a949730f3f3e6d57f9a15de2dd9fb7e77e5ab6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 371 per night, for 2 ppl 2 5 1 4 49 Napier Street De Waterkant 8001 Western Cape 021 201 8901 15:00-00:00 12:00 -33.915527 18.4169765

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