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Galagos Lodge Guest House

149 reviews
Guest House

Reviews

4.2/ 5

Based on 149 reviews

Very Good
Cleanliness
4.3
Location
4.4
Value for money
4.0
Service
4.3
Safety
4.4
Colleen S
1 night stay ⋅ With partner
5.0
Mar 2025

Beautiful with exceptional hospitality! Beautiful place with the most beautiful view! Very good service. Would definitely recommend to anyone!

Pragtig met uitsonderlike gasvryheid! Pragtige plek met die heel mooiste uitsig! Baie goeie diens. Sal beslis so vir enigeen aanbeveel!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 6
Yolandi
Galagos Lodge Guest House

Dear Colleen Thank you very much for your review of Galagos Lodge. It was a pleasure to have you as our guests. We appreciate your feedback immensely. Best wishes to you, hope you will visit again soon!

Liewe Colleen Baie dankie vir jou resensie op Galagos Lodge. Dit was net 'n plesier om julle as ons gaste te verwelkom. Ons waardeer julle terugvoer oneindig baie. Beste wense vir julle, hoop julle gaan vinnig weer kom kuier!

This review has been automatically translated using Google.
Anel L
Short stay ⋅ With partner
5.0
Feb 2025

Comfortable, excellent view. Jean is very friendly and helpful. He went out of his way to make our stay as comfortable as possible. He accommodated our special requests. He advised an excellent restaurant for our supper one night.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 6
Johannes V
1 night stay ⋅ With partner
5.0
Jan 2025

Pleasant stay. Very nice location and facilities.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 10
Yolandi
Galagos Lodge Guest House

Johannes, thank you very much for your review of Galagos Lodge. Looking forward to welcoming you back in the future. Best wishes to you!

Johannes, baie dankie vir jou resensie op Galagos Lodge. Sien uit om julle terug te verwelkom in die toekoms. Beste wense vir julle!

This review has been automatically translated using Google.
Jason C
Short stay ⋅ With partner
4.4
Mar 2025

Great experience. It is a lovely guest house, great experience and we would definitely recommend it.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House
Dear Jason, Thank you for your review on Galagos Lodge. Guests like you make the time and effort we put into the business worth it. Please visit us when you are in the area.
Samantha P
Short stay ⋅ With partner
4.0
Apr 2025

A great getaway from JHB. It was great, good food, comfortable bed and staff were great.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Luxury Room 8
Yolandi
Galagos Lodge Guest House
Dear Samantha, thank you kindly for your review on Galagos Lodge. It was a pleasure to welcome you as our guests! Wishing you only the best. Galagos Lodge Management and staff
Ingé S
1 night stay ⋅ With partner
3.2
Jan 2025

Good. The place is pleasant, but the bathroom was not cleaned well. The sink did not drain, and this was not attended to despite the request.

Cleanliness
2.0
Service
3.0
Location
5.0
Safety
3.0
Value for money
3.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House
Thank you for the review on Galagos Lodge. Quite disappointed in the fact that you say we did not respond to your request to clean the bathroom you were not happy with when we in fact sent 3 staff members in to attend to your request immediately after it was received. Wishing you all the best.
Luan V
Short stay ⋅ With partner
3.0
Feb 2025

Livable. I understand that in today's economy, businesses suffer from time to time. I am not the type of person who would say anything bad about a business, but I do leave a review to possibly help the business. The problems I had are as follows: 1. The blinds are falling off the walls (not pulled hard). 2. The mold that was in the bathroom cabinet, things like that need to be cleaned before guests come. 3. The locking door that goes outside is damaged, as well as some of the windows that open and close. 4. It is understandable that when you live under a thatched roof, there will be bits of grass lying around here and there, but I believe you should go through the room properly before your guests come. 5. When it comes to a bathroom, I believe that there should be something in front of the windows for privacy or the choice can be given to have open or closed windows. It creates discomfort if the windows are transparent and you don't know if others are looking or not. Beyond that, if you called, there was help. People were helpful. I understand businesses expect good reviews, but sometimes you have to take the negative as an opportunity to generate more revenue.

Leefbaar. Ek verstaan in vandag se ekonomie kry besighede swaar van tyd tot tyd. Ek is nie die persoon wat enigsins 'n besigheid sal sleg sê nie, maar wel 'n review los dalk om moontlik die besigheid te help. Die probleme wat ek gehad het, loop as volg: 1. Die "blinds" val van die mure af (word nie hard getrek nie). 2. Die "mould" wat in die badkamerkas was, sulke goed moet skoon gemaak word voor gaste kom. 3. Die sluitdeur wat na buite toe gaan is beskadig, asook van die vensters wat oop en toe maak. 4. Dit is verstaanbaar dat as mens onder 'n grasdak bly, daar hier en daar grasstukkies gaan lê, maar glo mens moet die kamer behoorlik deurgaan voor jou gaste kom. 5. Wanneer dit kom by 'n badkamer, glo ek dat daar iets voor die vensters moet wees vir privaatheid of die keuse gegee kan word om oop of toe vensters te hê. Dit skep ongemaklikheid as die vensters deursigtig is en mens nie weet of ander kyk of nie. Verder as dit, as daar gebel was, was daar hulp. Mense was behulpsaam. Ek verstaan besighede verwag goeie reviews, maar soms moet mens die negatiewe vat as 'n kans om 'n groter inkomste te genereer.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House

Luan, thank you very much for your feedback on Galagos Lodge. I don't think you realize how much damage a review like this does to a business, especially when it is worded in such a way as to cause damage, a small mold stain e.g. that staff missed in the corner of a drawer after constant rain, makes it look as if mold has been building up for months and not cleaned. But I would like to respond as follows. In the photos, the windows, specifically of the room you booked, were taken so that potential guests can see exactly what it looks like. There are no blinds on the window so that the dam can be seen, 100% the reason why the room is booked, the view of the dam from this bathroom. Regarding the cleaning of the room, I can assure you that our rooms are thoroughly cleaned before each new booking. Grass is a problem, and with wind and storms, as experienced during your stay, it is possible that grass can fall into the bathtub, which also happened and we sorted it out immediately. Every time you went out, staff went in to make sure they removed any grass that fell due to the wind. Thank you for mentioning the door, it has since been repaired. We really try to make every guest have a unique experience, I am sorry that our effort and extra effort was unsuccessful for you. Best wishes

Luan, baie dankie vir jou terugvoer op Galagos Lodge. Ek dink nie jy besef hoeveel skade so resensie aan 'n besigheid doen, veral wanneer dit so bewoord word om skade te berokken, 'n klein mould vlek bv. wat staf gemis het in die hoek van 'n laai na konstante reën, laat dit lyk asof daar maande lank mould opgebou het en nie skoon gemaak. Maar ek reageer graag soos volg. Op die foto's is die vensters, spesifiek van die kamer wat julle bespreek het, so geneem sodat potensiële gaste presies kan sien hoe dit lyk. Daar is juis nie blinds aan die venster sodat die dam gesien kan word, 100% die rede waarom die kamer bespreek word, die uitsig oor die dam van hierdie badkamer. Rakende die skoonmaak van die kamer, ek kan jou verseker dat ons kamers deeglik skoon gemaak word voor elke nuwe bespreking. Gras is wel 'n probleem, en met wind en storms, soos ervaar tydens julle verblyf, is dit moontlik dat daar wel gras in die bad kan val, wat ook gebeur het en ons onmiddellik uitgesorteer het. Elke keer wanneer julle uitgegaan het, het staf ingegaan om seker te maak hulle verwyder enige gras wat val a.g.v. die wind. Dankie dat jy noem van die deur, dit is intussen herstel. Ons probeer regtig dat elke gas 'n unieke ervaring het, ek is jammer dat ons poging en ekstra moeite vir jou onsuksesvol was. Beste wense

This review has been automatically translated using Google.
Willem P
1 night stay ⋅ Family with teenagers
2.6
Mar 2025

No value for money. The host has no people skills. Definitely not worth the money. Owner is helpful. Table on balcony was dirty. 1 roll of toilet paper. No face towels. Door to balcony key was missing. The spa was not introduced to us in any way.

Geen waarde vir geld. Die host het geen people skills nie. Definitely nie die geld werd nie. Eienaar is behulpsaam. Tafel op balkon was vuil. 1 rol toiletpapier. Geen gesighanddoeke. Deur na balkon se sleutel was weg. Die spa was geensins aan ons voorgestel nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
4.0
Safety
4.0
Value for money
1.0
Room stayed in
Crystalline Suite
Yolandi
Galagos Lodge Guest House

Dear Mr Pretorius, we are truly sorry that you feel your stay was not value for money. You mention everything that you believe was wrong except that you called our gate at 10h00 to check in without any prior arrangements or request. Our staff did everything possible to accommodate you long before the normal 14h00 arrival time. If they did forget a face towel under pressure or did not clean the table outside properly, I apologize. We have repeatedly apologized for the fact that we could not be at the Lodge to help with the door. As explained to you by telephone and in person, we were unfortunately involved in an accident. The host who has no people skills, as you say, is not the host but a person who was willing to be at the Lodge during our emergency to help guests when we could not. I would like to offer a complimentary stay, again as another apology, but with your negative feeling it would unfortunately have no point. Regardless, we wish you and your wife nothing but the best. Unfortunately we never met your children, it was definitely not accommodation for a family with teenagers as you describe, room was for 2 guests only. The complimentary sparkling wine as an apology was just a pleasure! Glad you enjoyed it.

Beste Mnr Pretorius, ons is opreg jammer dat jy voel jou verblyf was nie waarde vir geld. Jy noem alles wat volgens jou fout was behalwe dat jy 10h00 al gebel het voor ons hek om in te check sonder enige vooraf reëlings of versoek. Ons personeel het alles moontlik gedoen om julle lank voor die normale 14h00 arriveer tyd te akkommodeer. Indien hulle wel onder druk 'n gesighanddoek vergeet het of nie die tafel buite behoorlik skoon gemaak het nie, vra ek verskoning. Ons het herhaaldelik verskoning gevra vir die feit dat ons nie by die Lodge kon wees om te help met die deur nie. Soos telefonies en in persoon aan julle verduidelik was, was ons ongelukkig in 'n ongeluk betrokke. Die gasheer wat geen people skills het, soos wat jy sê, is nie die gasheer nie maar 'n persoon wat tydens ons nood bereid was om by die Lodge te wees om gaste te help toe ons nie kon. Ek sou graag 'n komplimentêre verblyf wou aanbied, weereens as nog 'n verskoning, maar met jou negatiewe gevoel sal dit ongelukkig geen punt hê. Ongeag, ons wens jou en jou vrou net die beste toe. Ongelukkig het ons nooit jou kinders ontmoet nie, dit was beslis nie verblyf vir 'n familie met tieners soos jy beskryf nie, kamer was vir 2 gaste alleenlik. Die komplimentêre sparkling wine as weereens 'n verskoning was net 'n plesier! Bly julle het dit geniet.

This review has been automatically translated using Google.
Luan L
Short stay ⋅ With partner
5.0
Dec 2024

Beautiful view, great service, very neat. Was really special. The service was great and the owners and help were very, very friendly. Would love to visit again.

Mooi uitsig, puik diens, baie netjies. Was regtig besonders. Die diens was puik en die eienaars en hulp was baie, baie vriendelik. Sal met liefde weer kom kuier.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 7
Marius E
Short stay ⋅ With partner
5.0
Nov 2024

Very peaceful environment, beautiful view over the dam. Good break. Very nice weekend. Definitely recommendable. View of the pond and mountains at the back of the guest house was breathtaking. Very neat guest house. We had the room with the corner bath and could overlook the pond at the same time. Had a great rest. Was absolutely great! Would definitely be able to recommend Galagos. Good value for money and very professionally managed. Thank you for your excellent hospitality and excellent service!

Baie rustige omgewing, pragtige uitsig oor die dam. Goeie wegbreek. Baie lekker naweek. Beslis aanbeveelbaar. Uitsig oor die dam en berge aan die agterkant van die gastehuis was asemrowend. Baie netjiese gastehuis. Ons het die kamer met die hoekbad gehad en kon oor die dam uitkyk op dieselfde tyd. Het baie lekker uitgerus. Was absoluut puik! Sal beslis Galagos kan aanbeveel. Goeie waarde vir geld en word baie professioneel bestuur. Dankie vir julle uitstekende gasvryheid en uitstekende diens!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Diamond suite
Yolandi
Galagos Lodge Guest House

Marius, thank you for your feedback on Galagos Lodge. It was lovely to meet you and we trust that you will visit again!

Marius, dankie vir jou terugvoer op Galagos Lodge. Dit was heerlik om julle te ontmoet en ons vertrou dat julle weer sal kom kuier!

This review has been automatically translated using Google.

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4.3/5

Yolandi Verified

Properties 1

Reviews 149

On LekkeSlaap 15 years

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149 reviews
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  • Capacity: 14 adults
  • No children allowed
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 103 Jocelyn Street, Kosmos, Hartbeespoort Dam, 0216, North West
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA27cfd5078e87d1f56838aa139dd55caabec5c02c5d8b8eb993c79fbc10026bc727f550f0c35fffd28a5ae3781bc9e03bab47?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 650 per night (sleeps 2) 149 5 1 5 103 Jocelyn Street Kosmos 0216 North West 021 201 8901 14:00-20:00 10:00 -25.742070524923 27.843783795834
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