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Mountain Charcoal Guest House

30 reviews
Self Catering

Reviews

4.4/ 5

Based on 30 reviews

Very Good
Cleanliness
4.4
Location
4.7
Value for money
4.4
Service
4.3
Safety
4.6
Mark B
1 night stay ⋅ With friends
5.0
Aug 2025

Lovely clean and well-appointed accommodation. Lovely old house with excellent facilities and comfortable room. Unfortunately, I only stayed one night; I would have loved to stay longer.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Die Hele Huis kamers...
Daniel
Mountain Charcoal Guest House
Thank you - you are always welcome!
Abrie B
Short stay ⋅ Large group
5.0
Jul 2025

Large spacious house with everything you need. See stars.

Groot ruim huis met alles wat jy nodig het. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Die Hele Huis kamers...
Daniel
Mountain Charcoal Guest House

Thank you very much!

Baie dankie!

This review has been automatically translated using Google.
Karen W
1 night stay ⋅ With partner
5.0
Jun 2025

Safe, clean, practical cottage, with privacy and everything we needed. We really enjoyed our overnight stay! We were welcomed with kindness and warmth. Our "cottage" was very private, and had everything we needed. Clean and tidy, very safe, and on a beautiful smallholding on the edge of the village. Will definitely return again.

Veilige, skoon, praktiese huisie, met privaatheid en alles wat ons benodig het. Ons het die oornagverblyf baie geniet! Ons is met vriendelikheid en warmte verwelkom. Ons "huisie" was baie privaat, en daar was alles wat ons nodig gehad het. Skoon en netjies, baie veilig, en op 'n pragtige kleinhoewe op die rand van die dorpie. Sal definitief weer terugkeer.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Steenhuis
Daniel
Mountain Charcoal Guest House

Thank you very much! Please come back anytime!

Baie dankie! Kom asb. enige tyd weer!

This review has been automatically translated using Google.
Carel V
Short stay ⋅ With partner
4.8
Aug 2025

Pleasant stay at an affordable price. We had a nice stay. Friendly hostess. Equipment not complete. Walking distance from town. Dog friendly.

Aangename verblyf teen bekostigbare prys. Ons het lekker gebly. Vriendelike gasvrou. Toerusting nie volledig nie. Stapafstand van dorp. Hondvriendelik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Steenhuis
Room stayed in
Rondawel 1
Marné O
1 night stay ⋅ With partner
4.4
Mar 2025

Beautiful setting and location, but needs maintenance. Beautiful area and location. Maintenance has been lagging behind, shower head not working and bed is hollow and useless. Couldn't sleep on it.

Pragtige omgewing en ligging, maar benodig onderhoud. Pragtige area en ligging. Onderhoud het agterweë gebly, stortkop buite werking en bed is hol en tot niet. Kon nie daaroor geslaap kry nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Steenhuis
Daniel
Mountain Charcoal Guest House
We are replacing the bed this week. Sorry for the discomfort.
Mmabatho M
1 night stay ⋅ With partner
3.8
Mar 2025

Decent one night stay. The place was okay for a one night stay. We got upgraded, which was amazing. The shower head could be attended to. The drive towards the gate could be better. The gravel could be attended to. Other than that, it was a really decent place.

Cleanliness
1.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0
Room stayed in
Room 5
Daniel
Mountain Charcoal Guest House
Hi. Regarding the road - it is a municipal road that we are not allowed to grade. I am sorry for your disappointment.
Shirley D
1 night stay ⋅ Individual traveller
3.6
Jul 2025

Pleasant. The rondawel was basic but clean and had all that was needed - except possibly a toaster. Lovely hot water.

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Rondawel 1
William N
1 night stay ⋅ With partner
2.6
Aug 2025

Worst host experience ever. This was the worst self-catering experience at a guesthouse booked via the website. When we arrived at Mountain Charcoal, there was no one there. The gate was locked and no one answered the bell. After a number of phone calls and SMSs, our host referred us to a WhatsApp message he had sent the day before. As we had been travelling in isolated places with little or no internet connection, we had not seen any messages. In Lady Grey, we did have internet access and were able to see the WhatsApp message. The message didn't help at all. One was a video of a cottage with the number 4 on the door and the other was a hardly audible message saying that Danie would not be there, but his manageress might or might not be there to assist, so he would send us all the details. There were no details in the WhatsApp message. Another WhatsApp conversation revealed that there was a key safe with a combination to get the gate remote and the cottage key, which was for cottage #4. We drove in and spent the next 20 minutes searching for cottage #4. Another phone call confirmed that it was right at the back. We had to use brute force to open the security gate. No one contacted us after our arrival to confirm that we were OK. The crockery provided was disappointing. We got a WhatsApp message the next morning at 08:48, when we had already left the cottage: “Morning. Are you ok? I realised this morning that for the 1st time in our history you were the only guests on this side. The white house below had some guests – it's all kind of a pool under Anelle. You can stay late and even stay 1x night – no charge. Drive safe! Keys just in lockbox again please.” What more can I say!

Cleanliness
3.0
Service
1.0
Location
4.0
Safety
2.0
Value for money
3.0
Room stayed in
Steenhuis
Daniel
Mountain Charcoal Guest House
I am sorry you feel this way - the messages sent to you were sent well in advance, in fact a day in advance. Yes, for the first time ever, you were the only guest for the night - but we were at the safest guest house in town. Every guest receives the same protocol and people are normally happy, so it's disappointing to read this.
Alison E
1 night stay ⋅ Individual traveller
1.8
Apr 2025

Disappointing. I arrived tired after a long journey and there was no one to meet or greet me. When I eventually got hold of the owner, he was in Cape Town. He did try to help me by booking me into the Purple Pepper, but that was just a definite no. There were drinkers in the pub starting to make a noise, and the accommodation was a stone's throw away from the pub. I ended up sleeping comfortably in a tiny room, which was the verandah that had been closed in. I was glad I was travelling alone, as the toilet and the shower were part of the room. There would have been no privacy if I had a travelling companion. I went back to the venue, as the lady helping was awake and said I could come. All in all, the room was okay, but I just felt like no one knew I was coming, yet I had booked and paid in full many months ago and had received confirmation from the website. I cancelled my return booking and am hoping for a partial refund.

Cleanliness
2.0
Service
1.0
Location
2.0
Safety
3.0
Value for money
1.0
Room stayed in
Rondawel 1
Daniel
Mountain Charcoal Guest House
Hi. It's a pity what happened here and we apologise again. An elderly lady was looking after the place for us and she was exhausted after cleanup work done after our property was hit by floods and missed your call. We appointed someone full-time last week after further renovations done to the house by us over the last 10 days and expanded the service delivery. We will refund you your one night's stay.
Louisa H
1 night stay ⋅ Family with young children
5.0
Dec 2024

Very beautiful. Very clean and beautiful. Danie was very helpful and hospitable.

Baie mooi. Baie skoon en mooi. Danie was baie behulpsaam en gasvry.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Steenhuis

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4.5/5

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Properties 1

Reviews 30

On LekkeSlaap 5 years

Reserve
From
R 450
per night (sleeps 1)

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per night (sleeps 1)
30 reviews
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 72 Murray Street, Lady Grey, 9755, Eastern Cape
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa7c9e2aff865613b015758b4ea349492b9d9cd024c4469b533bef0e66bfa363dc620104c21400118785f8f361cd843bd7ee9?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R450 per night (sleeps 1) 30 5 1 5 72 Murray Street Lady Grey 9755 Eastern Cape 021 201 8901 14:00-20:00 10:00 -30.715736241161 27.224309091832
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